Tim Burke

American Drycleaner

Editor

Tim Burke is the editor of American Drycleaner. He can be reached at 312-361-1684 or [email protected]

Carney Joins White Conveyors

KENILWORTH, N.J. — White Conveyors reports that Timothy Carney has joined...

In the Hot House: Solving Plant Challenges (Part 1)

CHICAGO — You might say that catacombs have nuthin’ on some drycleaning...

Girbau North America Expands Team

OSHKOSH, Wis. — Girbau North America (GNA) reports it welcomes several new...

Doors Open on Clean 2021 Booth Sales

 ATLANTA — The doors are open, so to speak, on Clean Show 2021 booth sales...

One-Day Turnaround Key, Survey Finds (Conclusion)

CHICAGO — “Fifty-nine percent of your Best Customers want clothes ready in...

One-Day Turnaround Key, Survey Finds (Part 1)

CHICAGO — “Fifty-nine percent of your Best Customers want clothes ready in...

Red, White and Blue (And You) (Conclusion)

CHICAGO — HAPPY FOURTH OF JULY!Let’s celebrate once again at this time of...

Red, White and Blue (And You) (Part 1)

CHICAGO — HAPPY FOURTH OF JULY!Let’s celebrate once again at this time of...

Lapels Opens in Ballantyne, N.C.

HANOVER, Mass. — Alka Yadav is the new owner of Lapels Dry Cleaning’s new...

Voices From Fabricare: On Getting Thru COVID-19 (Conclusion)

CHICAGO — A few more recent voices of garment care owners, in their own...

Voices From Fabricare: On Getting Thru COVID-19 (Part 1)

CHICAGO — A few recent voices of garment care owners, in their own words:...

Local, Locale

CHICAGO — When asked in this 2020 American Drycleaner Your Views survey to...

Colmac Hires Craig

COLVILLE, Wash. — Colmac Industries reports it has recently hired Duane...

Yarns Spun Here: Blame Satin

CHICAGO — Satin is not a fiber! [email protected]#&!Did you realize?! (Bet you...

Off the Cuff: Get to Know.... Chris and Craig Bamberg

CHICAGO — In this latest installment of Off the Cuff, where readers can...

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Brian Butler, president of Dublin Cleaners, joins us to discuss how to deal with customer complaints, including ways to train your staff to deal with customer claims, methods to avoid conflict with customers, what to do when conflict is unavoidable, and more.

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