Talk of the Trade

Counter Revolution

Tim Burke |

CHICAGO — When asked to tell us your secret: “How do you find, and keep,...

Vacation ... Oooh, That Word

Tim Burke |

CHICAGO — Here are a few responses to the recent American Drycleaner Your...

DC/WC Machine Mania

Tim Burke |

CHICAGO — Here some of the individual responses to this recent Machine...

Your Curb Appeal

Tim Burke |

CHICAGO — Does your drycleaning store have curb appeal? The most recent...

Planet of the ‘Apps’

Tim Burke |

CHICAGO — “Yes” “Yes” and.... “Yes” are some of the answers to the...

Word of Mouth Still Best for Getting New Customers

Tim Burke |

CHICAGO — How do you land new customers?The latest quarterly American...

Listen Up! Customer Reviews Can Help Shape Your Business

Tim Burke |

CHICAGO — Listening is important.This quarter’s American Drycleaner Your...

‘Happy Life,’ ‘Good Health’ and ‘Make More Money’ Among Drycleaner Holiday Wishes

Tim Burke |

CHICAGO — “A better upcoming year,” one dry cleaner responds to an...

Trump Wins ... If It Were Up to Dry Cleaners

Tim Burke |

CHICAGO — Donald Trump will be elected the next president of the United...

Survey Shows Economy Weighs Heavily on Dry Cleaners’ Minds

Tim Burke |

CHICAGO — Political seasons always draw our attention sharply to the...

In-Store ‘Extras’ Favored by More Than Half of Dry Cleaners, Survey Shows

Tim Burke |

CHICAGO — We asked: “What ‘extras’ does your business offer your customers...

Will You Catch the On-Demand Wave?

Tim Burke |

CHICAGO — Do you see on-demand business as the wave of the future for dry...

Survey: Attracting New Customers Top Priority for Many Dry Cleaners

Bruce Beggs |

CHICAGO — Attracting new customers is the top 2016 business priority for...

StatShot: November Drycleaning Sales Up Across Country; Cleaners Spent More on Marketing in 2015

Bruce Beggs |

CHICAGO — Every region in the country posted better year-over-year...

Survey: 2015 Sales Volume as Good or Better than 2014’s, Most Dry Cleaners Say

Bruce Beggs |

CHICAGO — Nearly three-quarters of respondents to this month’s American...

StatShot: Drycleaning Sales Up Nationwide for Third Consecutive Month

Bruce Beggs |

CHICAGO — While the numbers weren’t spectacular, all four regions posted...

Survey: Equipment Going Down, Loss of ‘Big’ Customer Give Dry Cleaners the Frights

Bruce Beggs |

CHICAGO — In the spirit of some well-known fourth-quarter holidays, this...

StatShot: Drycleaning Sales Up Across Country in September, Third Quarter

Bruce Beggs |

CHICAGO — September year-over-year drycleaning sales were higher, on...

Survey: High Percentage of Dry Cleaners Believe Prices Charged are ‘Too Low’

Bruce Beggs |

CHICAGO — A majority of dry cleaners (44.4%) believe that—based on what...

August Drycleaning Sales, First-Half Profits Up Across Board: Survey

Bruce Beggs |

CHICAGO — Dry cleaners in the Northeast reported a 4.8% increase in year-...

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