Research Center

The Complete Spotting Guide & More

A comprehensive, practical guide to textiles and problem garments—as well as everyday items—and how to handle them, from reception at the counter through spotting,...

Attracting Customers & Increasing Profits—Drycleaning Marketing 101

Those familiar with marketing only as consumers might think that it's something only large companies with lots of money to spend should pursue. But you don't have...

How to Profit by Going Green: Simple Strategies That Are Friendly to The Earth & The Bottom Line

Drycleaners are familiar with the power of an “ecofriendly” message. Indeed, many operators were at the forefront of the movement, fighting poor publicity...

Selling Your Service: Self-Service Laundry Marketing

The self-service laundry industry has never been known for great marketing. If you fall into the category of "poor marketer, " or are just looking for some new...

The Proper Equipment Mix: Self-Service Laundry Management

There are many elements that contribute to the success of a self-service laundry, but it's hard to ignore the impact that equipment has on a business. Even if you'...

Designing Your Store: Self-Service Laundry Management

To some customers, most self-service laundries look alike. Operators know better. While there aren’t many “radical” laundry layouts when it comes to...

Laundry Design & Construction: Creating the Ideal Workflow

A laundry operation, whether it be an on-premise laundry (OPL) or a textile rental plant, lives or dies depending on its ability to efficiently channel goods into, through...

Laundry Chemicals & Dispensing: Finding the Right Chemistry

Textile care is one big puzzle, and it’s up to each laundry manager to see that all the pieces are assembled in just the right combination to achieve success. One...

Cheap Ways to Corral Laundry Costs: Cost Control for Textile Services

Money is tight all over, even in the laundry. On-premise laundry managers rarely enjoy much spending freedom, while commercial operators traditionally work hard to keep...

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