Tim Burke

American Drycleaner

Editor

Tim Burke is the editor of American Drycleaner. He can be reached at 312-361-1684 or [email protected]

In The Pink: Ways Owners Support Their Communities (Part 1)

CHICAGO — In the pink! That’s a phrase that means you’re healthy, you’re...

Girbau North America Promotes Kuffel

OSHKOSH, Wis. — Girbau North America (GNA) recently promoted Pamela Kuffel...

“Emails, Emails, Emails” Just One of Many Communications Channels (Conclusion)

CHICAGO — Emails, emails, emails,” says Sassan Rahimzadeh, president of...

“Emails, Emails, Emails” Just One of Many Communications Channels (Part 1)

CHICAGO — Emails, emails, emails,” says Sassan Rahimzadeh, president of...

OXXO Owner Gives Franchisees More Voice

HOLLYWOOD, Fla. — OXXO Care Cleaners® announces the invitation of its...

Stitchers Now Making Non-Surgical Gowns

CHICAGO — Volunteer stitchers in the New York City area, as many as 300,...

Coping With COVID-19

CHICAGO — When asked recently in this special 2020 American Drycleaner...

Chicago Homeless Helped by Lapels of Wilmette

HANOVER, Mass. — Lapels Dry Cleaning of Wilmette, Ill., located at 819...

Pilgrim Reaches 80th Year Milestone

MINNEAPOLIS — Pilgrim Dry Cleaners is celebrating its 80th year in 2020...

Colmac Hires Murgatroyd

COLVILLE, Wash. — Colmac Industries reports that Tom Murgatroyd has joined...

Laundry Services Free for Healthcare Workers, First Responders

WESTCHESTER, Ill. — CD One Price Cleaners reports it is offering free...

How Garment Care Owners Are Coping With COVID-19 Right Now

CHICAGO — COVID-19 is affecting all parts of our world right now. In the...

Joris Appointed Girbau President

VIC, Spain — Girbau, a leading manufacturer in commercial and industrial...

Downtown Portland, Ore., ZIPS Opens

GREENBELT, Md. — ZIPS Dry Cleaners franchise known for its same-day, one-...

Stevenson Joins Fabritec

FLORENCE, Ky. — Fabritec International announces the addition of Roger...

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Brian Butler, president of Dublin Cleaners, joins us to discuss how to deal with customer complaints, including ways to train your staff to deal with customer claims, methods to avoid conflict with customers, what to do when conflict is unavoidable, and more.

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