Tim Burke

American Drycleaner

Editor

Tim Burke is the editor of American Drycleaner. He can be reached at 312-361-1684 or [email protected]

That Wonderful Smile Joy Brings

OMAHA, Neb. — Max I. Walker announces the 13th Annual Ultra Chic Boutique...

Seeking That Perfect Prom Dress

NORTHBROOK, Ill. — “While Zengeler Cleaners has always enjoyed a wonderful...

Yarns Spun Here: Fall Wedding

CHICAGO — It’s well into fall. Leaves have changed. The early mornings...

Franchise Converts Two Stores in Tampa

HANOVER, Mass. — Lapels Dry Cleaning reports it recently converted two...

Helping Cleaners Succeed — For the 376th Time!

LAUREL, Md. — “DLI exists to help dry cleaners succeed!” So says its motto...

2020 Vision

CHICAGO — When asked in this last quarter 2019 American Drycleaner Your...

Affiliates Give Thumbs Up on Fall Meeting

DELMAR, N.Y. — America’s Best Cleaners (ABC), which describes itself as a...

Off the Cuff: Get to Know.... John Buni

CHICAGO — In this latest installment of Off the Cuff, where readers can...

Coats for Kids: 25th Year of Coat Drive

TEWKSBURY, Mass. — “Celebrating 25 years of caring as New England’s...

Hike-Hike, Rent-Rent: This Owner is a Landlord and Renter (Conclusion)

CHICAGO — How do you deal with rents? Are you a landlord? A renter? Let’s...

Hike-Hike, Rent-Rent: This Owner is a Landlord and Renter (Part 1)

CHICAGO — How do you deal with rents? Are you a landlord? A renter?Let’s...

Matthew Gilman Named President of Richclean

RICHMOND, Va. — The Board of Directors of Richclean announces the...

New Store in New Tampa

HANOVER, Mass. — Recently, Lapels reports, it has opened a full-service,...

Time to Connect: Teamwork at the Counter (Conclusion)

CHICAGO — Sasha Ablitt, owner of Santa Barbara, California- based Ablitt’s...

Time to Connect: Teamwork at the Counter (Part 1)

CHICAGO — Sasha Ablitt, owner of Santa Barbara, California-based Ablitt’s...

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Brian Butler, president of Dublin Cleaners, joins us to discuss how to deal with customer complaints, including ways to train your staff to deal with customer claims, methods to avoid conflict with customers, what to do when conflict is unavoidable, and more.

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