Tim Burke

American Drycleaner

Editor

Tim Burke is the editor of American Drycleaner. He can be reached at 312-361-1684 or [email protected]

Forenta Honored as 50-Year TCATA Member

MORRISTOWN, Tenn. — As a member of the Textile Care & Allied Trades...

Collecting Coats for Vets This Fall

NORTHBROOK, Ill. — Fall is here and that means colder days and nights are...

Where: London; What: Wearable Tech Show

LONDON — “If you are excited by the potential of connected technology, you...

Hatt Joins Canadian Distributor Lavanett

LACHINE, Quebec — Lavanett, a full-service laundry and drycleaning...

The Legacy of Giving Continues

NORTHBROOK, Ill. — When A.W. Zengeler founded his cleaning business in...

Coats, and Warm Smiles, Collected

BROOKLYN PARK, Minn. — For the last 34 years, Coats for Kids has collected...

Poseidon Partners with Two New Distributors

TROY, Mich. — Poseidon Textile Care Systems®, recently partnered with two...

Off the Cuff: Get to Know.... Ian Noble

CHICAGO — In this latest installment of Off the Cuff, where readers can...

I ♥ Texting (Conclusion)

CHICAGO — Texting and POS seem to almost be symbiotic — they help each...

I ♥ Texting (Part 1)

CHICAGO — “Texting offers a quick and easy way to communicate with...

Don’t Cry, Onion Skins Dye Fabrics

NEW YORK CITY — “Four fashion students have harnessed the power of the...

Environmental Cleanup at a Dry Cleaners: Webinar

INDIANAPOLIS, Ind. — An upcoming dry cleaner webinar about environmental...

Yarns Spun Here: Summer DJs

CHICAGO — Listen to the grooves your radio disc jockeys, or DJs, are...

DLI Welcomes 2019-2020 Board of Directors

LAUREL, Md. — The Drycleaning & Laundry Institute (DLI), says it...

Workshop Just Ahead for GreenEarth Affiliates

KANSAS CITY, Mo. — GreenEarth® Cleaning will host its Affiliates Workshop...

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Brian Butler, president of Dublin Cleaners, joins us to discuss how to deal with customer complaints, including ways to train your staff to deal with customer claims, methods to avoid conflict with customers, what to do when conflict is unavoidable, and more.

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