Research Center

The Complete Spotting Guide & More

spotting guide

A 116-page, comprehensive, practical guide to textiles and problem garments—as well as everyday items—and how to handle them, from reception at the counter through spotting, cleaning and finishing, with an emphasis on the role of the spotter.

Podcasts for You

Workplace Violence & Prevention

Carol Dodgen and Jay Juffre

After a deadly shooting at a textile care facility earlier this year, preventing workplace violence has gained a new focus for many dry cleaners. Carol Dodgen of Dodgen Security Consulting and Jay Juffre from ImageFIRST discuss warning signs, training, prevention and more.

Opening New Channels: Lockers, Kiosks

Wayne Wudyka

Consumer habits have changed. It's a convenience-first society today, says Wayne Wudyka, CEO of The Huntington Company, the Martinizing franchise and CRDN. He talks about new opportunities for owners to diversify. One he calls, "Life-changing." Find out why.

Training and Promotion

Mark Scott came up through the ranks to become the owner of Bakker’s Fine Drycleaning in Kirkland, Washington. Here, he provides owners with tips on identifying team members who are ready for more responsibility.