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TAG You’re It, in San Antonio

Group visits Five Star Cleaners in Texas, welcomes two new members to boot

SAN FRANCISCO — The Tuchman Advisory Group (TAG) reports it met at Five Star Cleaners in San Antonio, Texas. The event was hosted by Richard and Sharlene Thum on February 5-7, 2020.


“We welcomed two new members,” TAG points out, “attending their first TAG meeting: Mike and Darlene Micciche of Mike’s Eagle Cleaners in Rochester, N.Y., and Mark Porter of Porter’s Fine Dry Cleaning in Shreveport, La.”


TAG says the group toured the impressive Five Star Cleaner operation. Highlights included a visit to a recently remodeled drop store with lockers, the main plant, and their wedding gown division.


Richard Thum, president of Five Star Cleaners relates that, “It is very beneficial having other dry cleaners evaluate what you are doing right and what you are doing wrong. The fact that they understand the business helps when you are so deep in the forest you often cannot see the trees.”


Thum adds: “It can be nerve-racking having fellow dry cleaners go through your plant as they know exactly what to point out. I am thankful to Tuchman Advisory Group for their constructive input.”


The advisory group says that at its fast-paced meeting hosts “Richard and Sharlene arranged a special visit of Division Commercial Laundry Company. We enjoyed a wonderful tour and presentation by Patrick Garcia, the president and owner.”


Other highlights included the following: Bruce Frankel, managing partner at Eckhoff Wealth Management led their discussion on company numbers. Ed Howie, president of BTY Creative gave a presentation on Five Star Cleaners advertising and other marketing concepts. And all TAG members submitted their 2020 company goals.


Ellen Tuchman Rothmann, president of TAG, was pleased to present a copy of the recently published book about industry leader, legendary Diamond Award winner, and TAG founder Sid Tuchman entitled, Well Played! The Life and Times of Sid Tuchman.


She related this to TAG members, “Our family is honored that you have allowed the Sid Tuchman legacy to continue to grow and prosper. Our hope is that this book will be an inspiration for all.”