Score High with Drycleaning Customers Through Teamwork

PEMBROKE, Mass. — The other day, I stopped at a drop store to see a sign...

When the Taxman Comes (Conclusion)

PEMBROKE, Mass. — Most dry cleaners wonder if they are paying too much in...

When the Taxman Comes (Part 1)

PEMBROKE, Mass. — Most dry cleaners wonder if they are paying too much in...

On-the-Job Attitude is Everything

PEMBROKE, Mass. — What is your work attitude? Do you come in each day with...

The Right Way to Sell Your Drycleaning Business (Conclusion)

PEMBROKE, Mass. — At one time or another, most dry cleaners think about...

The Right Way to Sell Your Drycleaning Business (Part 1)

PEMBROKE, Mass. — At one time or another, most dry cleaners think about...

Shelve That Not-Enough-Time Attitude and Get Things Done

Making the Decision to Raise Dry Cleaning Prices

PEMBROKE, Mass. — Raising prices is a major question for many dry...

Map Out Your Dry Cleaning Market

PEMBROKE, Mass. — Do you have a map on your office wall? No? You should....

The Employer/Employee Relationship

PEMBROKE, Mass. — Let’s talk relationships. You are the boss, and you...

Manage the R > E Flow

PEMBROKE, Mass. — Running a dry cleaning business is not rocket science....

How to Handle a Tax Audit

PEMBROKE, Mass. — You open a letter from the IRS: You are being audited....

Making Best Use of Your Time

PEMBROKE, Mass. — Time—how do you manage it? Seems like a pretty basic...

Don’t Hesitate to Fire ‘Bad-Mouthers’

PEMBROKE, Mass. — This actually happened to a dry cleaner friend of mine...

All’s Quiet on the Boring Front

PEMBROKE, Mass. — If your dry cleaning shop is in a strip mall, I’m sorry...