Howard Scott

Industry Writer and Drycleaning Consultant

Howard Scott is a longtime industry writer and drycleaning consultant. He welcomes questions and comments and can be reached by writing Howard Scott, Dancing Hill, Pembroke, MA 02359; by calling 781-293-9027; or via e-mail at dancinghill@gmail.com.

Advertising in the Yellow Pages

PEMBROKE, Mass. — The Yellow Pages are dying, but they aren’t dead yet. ...

Regaining Lost Dry Cleaning Business

PEMBROKE, Mass. — Dry cleaners lose customers all the time. There’s a...

Eliminate Aggravating Traits in a Dry Cleaner Clerk

PEMBROKE, Mass. — A customer walks into your store and says a few words...

Fight Trim and Pay Fair Share of Taxes (Part 2 of 2)

PEMBROKE, Mass. — Tax time is here again. Before I give you some tax...

Fight Trim and Pay Fair Share of Taxes (Part 1 of 2)

PEMBROKE, Mass. — Tax time is here again. Before I give you some tax...

How to Give a Raise

PEMBROKE, Mass. — Raises are not exactly a hot topic these days,...

Sell Something Other Than Drycleaning

PEMBROKE, Mass. — Family Drycleaners, in Hull, Mass., sells children’s...

Doing the Small Things Well

PEMBROKE, Mass. — Are you frustrated? Has the business got you down?...

Industry Observations: Don’t Sell Out Yet

PEMBROKE, Mass. — I meet lots of drycleaners who are looking to sell....

Should You Renegotiate Your Lease?

CHICAGO — Let’s say, for the sake of argument, that you’re in the third...

Develop A Second-in-Command

CHICAGO — You run a small shop with several experienced employees....

A Show of Strength

CHICAGO — Visiting a drycleaning plant recently, I witnessed the...

Make Tax Time Pay Off

CHICAGO — It’s that time of year again. You know the drill: Your...

Collect Every Penny You’re Owed

CHICAGO — Drycleaning is usually a cash business. But if you offer...

The Plant with No Name

CHICAGO — The other day, I drove by a drycleaner and did a double-take....

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