Howard Scott

Industry Writer and Drycleaning Consultant

Howard Scott is a former business owner, longtime industry writer and drycleaning consultant. He welcomes questions and comments and can be reached by writing Howard Scott, Dancing Hill, Pembroke, MA 02359; by calling 781-293-9027; or via e-mail at [email protected].

The Employer/Employee Relationship

PEMBROKE, Mass. — Let’s talk relationships. You are the boss, and you...

Manage the R > E Flow

PEMBROKE, Mass. — Running a dry cleaning business is not rocket science....

How to Handle a Tax Audit

PEMBROKE, Mass. — You open a letter from the IRS: You are being audited....

Making Best Use of Your Time

PEMBROKE, Mass. — Time—how do you manage it? Seems like a pretty basic...

Don’t Hesitate to Fire ‘Bad-Mouthers’

PEMBROKE, Mass. — This actually happened to a dry cleaner friend of mine...

All’s Quiet on the Boring Front

PEMBROKE, Mass. — If your dry cleaning shop is in a strip mall, I’m sorry...

Market Research: Take the Time to Stop and Listen

PEMBROKE, Mass. — One of the best ways you can find out what the...

Throw Your Dry Cleaning Business a Birthday Bash

PEMBROKE, Mass. — For every child, and even some adults, birthdays are...

Advertising in the Yellow Pages

PEMBROKE, Mass. — The Yellow Pages are dying, but they aren’t dead yet. ...

Regaining Lost Dry Cleaning Business

PEMBROKE, Mass. — Dry cleaners lose customers all the time. There’s a...

Eliminate Aggravating Traits in a Dry Cleaner Clerk

PEMBROKE, Mass. — A customer walks into your store and says a few words...

Fight Trim and Pay Fair Share of Taxes (Part 2 of 2)

PEMBROKE, Mass. — Tax time is here again. Before I give you some tax...

Fight Trim and Pay Fair Share of Taxes (Part 1 of 2)

PEMBROKE, Mass. — Tax time is here again. Before I give you some tax...

How to Give a Raise

PEMBROKE, Mass. — Raises are not exactly a hot topic these days,...

Sell Something Other Than Drycleaning

PEMBROKE, Mass. — Family Drycleaners, in Hull, Mass., sells children’s...

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Dave Coyle of Maverick Drycleaners joins us to explore online reputation management — what it is, why it’s important and what dry cleaners can do to make sure they are putting their best foot forward online to attract and keep customers.

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