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Diana Vollmer

Methods for Management (MFM) Inc.

Managing Director

Diana Vollmer is managing director of Methods for Management (MFM) Inc., a consultancy specializing in drycleaning businesses. You may contact her at dvollmer@mfmi.com, 415-577-6544.

Market Positioning: Winning the Battle for Your Customer’s Mind (Part 1)

SAN FRANCISCO — Positioning one’s drycleaning business in the marketplace...

The Magic in Your POS System (Conclusion)

SAN FRANCISCO — POS (point of sale) systems provide many valuable benefits...

The Magic in Your POS System (Part 1)

SAN FRANCISCO — POS (point of sale) systems provide many valuable benefits...

Do You Need a New Drycleaning Plant?

SAN FRANCISCO — The annual American Drycleaner Plant Design Awards always...

Fashionistas Mean Business (Conclusion)

SAN FRANCISCO — Fashionistas pay attention to the latest from the runway...

Fashionistas Mean Business (Part 1)

SAN FRANCISCO — Fashionistas pay attention to the latest from the runway...

Convenience Converts Customers (Conclusion)

SAN FRANCISCO — Consumers, especially drycleaning consumers, are busy...

Convenience Converts Customers (Part 1)

SAN FRANCISCO — Consumers, especially drycleaning consumers, are busy...

How to Make Your Drycleaning Stores More Profitable (Conclusion)

SAN FRANCISCO — Do you have the most stores in town? Are they all...

How to Make Your Drycleaning Stores More Profitable (Part 1)

SAN FRANCISCO — Do you have the most drycleaning stores in town? Are they...

Customer Connections: A Dry Cleaner’s Competitive Advantage (Conclusion)

SAN FRANCISCO — Theoretically, to some degree, all cleaners clean clothes...

Customer Connections: A Dry Cleaner's Competitive Advantage (Part 1)

SAN FRANCISCO — Theoretically, to some degree, all cleaners clean clothes...

Capitalize on Casual (Conclusion)

SAN FRANCISCO — Do you despair when you see public figures giving...

Capitalize on Casual (Part 1)

SAN FRANCISCO — Do you despair when you see public figures giving...

No Passive Path to Increasing Profitable Sales (Part 2)

SAN FRANCISCO — In our consulting practice, we field many questions, but...

Latest Podcast

Press pads are an essential part of the last step in processing a professionally cleaned garment. Michael Oh, owner of Air World Pads and Covers, talks about why you need them, when to replace them, and reminds you that your customer always looks for that finely pressed garment at pickup.

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Digital Edition

american drycleaner cover september 2019