Diana Vollmer

Methods for Management (MFM) Inc.

Managing Director

Diana Vollmer is managing director of Methods for Management (MFM) Inc., a consultancy specializing in drycleaning businesses. You may contact her at [email protected], 415-577-6544.

Positioning Yourself for Luxury Item Care

SAN FRANCISCO — During visits to couture cleaners in large cities, it is...

Maximizing Your Dry Cleaner’s Value (For a Sale or For Yourself), Part 2

SAN FRANCISCO — Owners often ask how to prepare their dry cleaning...

Maximizing Your Dry Cleaner’s Value (For a Sale or For Yourself), Part 1

SAN FRANCISCO — Owners often ask how to prepare their dry cleaning...

Profiling Customers to Increase Your Dry Cleaning Sales and Profit

SAN FRANCISCO — The more you know about your customers, the more you can...

The Dream Dry Cleaning Plant (If Money Were No Object)

SAN FRANCISCO — Do you dream of a new plant? Are you tired of “making do...

Making the Solvent Decision (Part 2 of 2)

SAN FRANCISCO — Are you thinking of changing or adding solvents? Are the...

Making the Solvent Decision (Part 1 of 2)

SAN FRANCISCO — Are you thinking of changing or adding solvents? Are the...

Energy Efficiency Good for Planet, Profit

SAN FRANCISCO — Small businesses are generally not very resource-...

Adding Alternative Profit Centers to Your Dry Cleaning Business

SAN FRANCISCO — The lifestyle changes of consumers (most notably more...

Make Your Existing Plant New Again

SAN FRANCISCO — You may be experiencing pangs of envy as you...

Learning Valuable Lessons from Wild ’N’ Crazy 2011

SAN FRANCISCO — What a year it has been! Much about 2011 was erratic—...

What’s All the Fuss About Haute Couture?

SAN FRANCISCO — Since the November/December issue of American...

To Share or Not To Share?

SAN FRANCISCO — Why would you want to share information with employees...

Sales by Any Other Name

SAN FRANCISCO — Sales, revenue, income … whatever you want to call it,...

Management Strategies: Face of Your Company

SAN FRANCISCO — Generally speaking, smaller drycleaning stores hire...

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Latest Podcast

Security begins with the garment care location. Alex Yearout, owner of Complete Cleaners, discusses leadership, the power of a smile, having lighting to reassure clients and staff, and using video to solve "the mysteries of missing pieces." Security, he adds, is about providing a safe workplace.

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