Diana Vollmer Diana Vollmer is managing director of Methods for Management (MFM) Inc., a consultancy specializing in drycleaning businesses. You may contact her at [email protected], 415-577-6544. Recent Articles by This Author Handling Customer Claims (Part 1) SAN FRANCISCO — ‘Mistakes happen—own up to them’ ... Developing Leadership in Your Drycleaning Business (Conclusion) SAN FRANCISCO — Create comprehensive management structure to ensure prosperity ... Developing Leadership in Your Drycleaning Business (Part 1) SAN FRANCISCO — Made easier with structure, system in place ... Market Positioning: Winning the Battle for Your Customer’s Mind (Conclusion) SAN FRANCISCO — Whatever market position you decide to pursue, present consistent message, image ... Market Positioning: Winning the Battle for Your Customer’s Mind (Part 1) SAN FRANCISCO — Clear assessment of business’ current image essential ... The Magic in Your POS System (Conclusion) SAN FRANCISCO — Understanding sales management, leadership opportunities afforded by POS systems ... The Magic in Your POS System (Part 1) SAN FRANCISCO — Analyzing basic, advanced features that today’s POS systems offer ... Do You Need a New Drycleaning Plant? SAN FRANCISCO - Consider carefully advantages/disadvantages of building new plant ... Fashionistas Mean Business (Conclusion) SAN FRANCISCO - Create partnerships with specialty stores, boutiques to attract fashion-conscious clientele ... Fashionistas Mean Business (Part 1) SAN FRANCISCO - Like fashionistas, dry cleaners should also stay abreast of latest fashion trends ... Convenience Converts Customers (Conclusion) SAN FRANCISCO - Offer service when, where, how customers want it ... Convenience Converts Customers (Part 1) SAN FRANCISCO - Concrete, convenient solutions will win business and loyal customers ... How to Make Your Drycleaning Stores More Profitable (Conclusion) SAN FRANCISCO - Create ‘sales culture’ to promote other services customers can use ... How to Make Your Drycleaning Stores More Profitable (Part 1) SAN FRANCISCO - Staff scheduling among key factors in increasing profitability ... Customer Connections: A Dry Cleaner’s Competitive Advantage (Conclusion) SAN FRANCISCO — Communicate with customers, prospects to keep them interested, engaged, connected ... ... Customer Connections: A Dry Cleaner's Competitive Advantage (Part 1) SAN FRANCISCO — Communicate with customers, prospects to keep them interested, engaged, connected ... Capitalize on Casual (Conclusion) ... Capitalize on Casual (Part 1) ... No Passive Path to Increasing Profitable Sales (Part 2) ... No Passive Path to Increasing Profitable Sales (Part 1) ... Pagination First page « First Previous page ‹ Previous Page 1 Page 2 Page 3 Page 4 Page 5 Current page 6 Page 7 Page 8 Page 9 Next page Next › Last page Last »
Developing Leadership in Your Drycleaning Business (Conclusion) SAN FRANCISCO — Create comprehensive management structure to ensure prosperity ...
Developing Leadership in Your Drycleaning Business (Part 1) SAN FRANCISCO — Made easier with structure, system in place ...
Market Positioning: Winning the Battle for Your Customer’s Mind (Conclusion) SAN FRANCISCO — Whatever market position you decide to pursue, present consistent message, image ...
Market Positioning: Winning the Battle for Your Customer’s Mind (Part 1) SAN FRANCISCO — Clear assessment of business’ current image essential ...
The Magic in Your POS System (Conclusion) SAN FRANCISCO — Understanding sales management, leadership opportunities afforded by POS systems ...
The Magic in Your POS System (Part 1) SAN FRANCISCO — Analyzing basic, advanced features that today’s POS systems offer ...
Do You Need a New Drycleaning Plant? SAN FRANCISCO - Consider carefully advantages/disadvantages of building new plant ...
Fashionistas Mean Business (Conclusion) SAN FRANCISCO - Create partnerships with specialty stores, boutiques to attract fashion-conscious clientele ...
Fashionistas Mean Business (Part 1) SAN FRANCISCO - Like fashionistas, dry cleaners should also stay abreast of latest fashion trends ...
Convenience Converts Customers (Conclusion) SAN FRANCISCO - Offer service when, where, how customers want it ...
Convenience Converts Customers (Part 1) SAN FRANCISCO - Concrete, convenient solutions will win business and loyal customers ...
How to Make Your Drycleaning Stores More Profitable (Conclusion) SAN FRANCISCO - Create ‘sales culture’ to promote other services customers can use ...
How to Make Your Drycleaning Stores More Profitable (Part 1) SAN FRANCISCO - Staff scheduling among key factors in increasing profitability ...
Customer Connections: A Dry Cleaner’s Competitive Advantage (Conclusion) SAN FRANCISCO — Communicate with customers, prospects to keep them interested, engaged, connected ... ...
Customer Connections: A Dry Cleaner's Competitive Advantage (Part 1) SAN FRANCISCO — Communicate with customers, prospects to keep them interested, engaged, connected ...