Diana Vollmer

Methods for Management (MFM) Inc.

Managing Director

Diana Vollmer is managing director of Methods for Management (MFM) Inc., a consultancy specializing in drycleaning businesses. You may contact her at dvollmer@mfmi.com, 415-577-6544.

Is It Time for a Facelift?

SAN FRANCISCO — If you ever watch TV, you have encountered the ads for “...

Attract Fashion Influencers with Specialized Services (Conclusion)

SAN FRANCISCO — Several times each year, in style centers around the world...

Attract Fashion Influencers with Specialized Services (Part 1)

SAN FRANCISCO — Several times each year, in style centers around the world...

Going Commercial (Conclusion)

SAN FRANCISCO — In the constant quest to increase profitable sales,...

Going Commercial (Part 1)

SAN FRANCISCO — In the constant quest to increase profitable sales,...

Marketing: Getting Back to Basics (Conclusion)

SAN FRANCISCO — While every dry cleaner has good intentions of effectively...

Marketing: Getting Back to Basics (Part 1)

SAN FRANCISCO — While every dry cleaner has good intentions of effectively...

Automation: Will It Make Your Drycleaning Plant More Profitable? (Conclusion)

SAN FRANCISCO — Automation is a continued topic of discussion in the...

Automation: Will It Make Your Drycleaning Plant More Profitable? (Part 1)

SAN FRANCISCO — Automation is a continued topic of discussion in the...

Handling Customer Claims (Conclusion)

SAN FRANCISCO — Despite the generally low claim rates in the fabricare...

Handling Customer Claims (Part 2)

SAN FRANCISCO — Despite the generally low claim rates in the fabricare...

Handling Customer Claims (Part 1)

SAN FRANCISCO — Despite the generally low claim rates in the fabricare...

Developing Leadership in Your Drycleaning Business (Conclusion)

SAN FRANCISCO — As the owner of a professional fabricare business, making...

Developing Leadership in Your Drycleaning Business (Part 1)

SAN FRANCISCO — As the owner of a professional fabricare business, making...

Market Positioning: Winning the Battle for Your Customer’s Mind (Conclusion)

SAN FRANCISCO — Positioning one’s drycleaning business in the marketplace...

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Latest Podcast

Press pads are an essential part of the last step in processing a professionally cleaned garment. Michael Oh, owner of Air World Pads and Covers, talks about why you need them, when to replace them, and reminds you that your customer always looks for that finely pressed garment at pickup.

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