Diana Vollmer

Methods for Management (MFM) Inc.

Managing Director

Diana Vollmer is managing director of Methods for Management (MFM) Inc., a consultancy specializing in drycleaning businesses. You may contact her at dvollmer@mfmi.com, 415-577-6544.

No Passive Path to Increasing Profitable Sales (Part 1)

SAN FRANCISCO — In our consulting practice, we field many questions, but...

Is There New Opportunity In Restoration?

SAN FRANCISCO — In the continual quest for more sales and profit,...

Is Experience Interfering with Greater Success?

SAN FRANCISCO — Often, your biggest asset can also be your biggest...

Positioning Yourself for Luxury Item Care

SAN FRANCISCO — During visits to couture cleaners in large cities, it is...

Maximizing Your Dry Cleaner’s Value (For a Sale or For Yourself), Part 2

SAN FRANCISCO — Owners often ask how to prepare their dry cleaning...

Maximizing Your Dry Cleaner’s Value (For a Sale or For Yourself), Part 1

SAN FRANCISCO — Owners often ask how to prepare their dry cleaning...

Profiling Customers to Increase Your Dry Cleaning Sales and Profit

SAN FRANCISCO — The more you know about your customers, the more you can...

The Dream Dry Cleaning Plant (If Money Were No Object)

SAN FRANCISCO — Do you dream of a new plant? Are you tired of “making do...

Making the Solvent Decision (Part 2 of 2)

SAN FRANCISCO — Are you thinking of changing or adding solvents? Are the...

Making the Solvent Decision (Part 1 of 2)

SAN FRANCISCO — Are you thinking of changing or adding solvents? Are the...

Energy Efficiency Good for Planet, Profit

SAN FRANCISCO — Small businesses are generally not very resource-...

Adding Alternative Profit Centers to Your Dry Cleaning Business

SAN FRANCISCO — The lifestyle changes of consumers (most notably more...

Make Your Existing Plant New Again

SAN FRANCISCO — You may be experiencing pangs of envy as you...

Learning Valuable Lessons from Wild ’N’ Crazy 2011

SAN FRANCISCO — What a year it has been! Much about 2011 was erratic—...

What’s All the Fuss About Haute Couture?

SAN FRANCISCO — Since the November/December issue of American...

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Latest Podcast

Press pads are an essential part of the last step in processing a professionally cleaned garment. Michael Oh, owner of Air World Pads and Covers, talks about why you need them, when to replace them, and reminds you that your customer always looks for that finely pressed garment at pickup.

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