Cleaners Courageous! (Conclusion) CONCORD, N.C. — Emotion and patriotism in restoring a family heirloom ...
Cleaners Courageous! (Part 1) CONCORD, N.C. — In restoring patriotic family heirlooms, victory can be yours ...
Rolling with the Stones (Conclusion) PEMBROKE, Mass. — Having motivated people — buyer and seller — matters most ...
Rolling with the Stones (Part 1) PEMBROKE, Mass. — Motivation key to making a dry cleaners sale happen ...
Climbing ‘Profit Peak’ (Conclusion) SAN FRANCISCO — Advanced planning + honest forecasting = smooth operations ...
Me, Me, Me (Clients’ Self-Esteem) (Conclusion) SAN FRANCISCO — Your services appeal to customer emotions ...
Me, Me, Me (Clients’ Self-Esteem) (Part 1) SAN FRANCISCO — Emotional bond: Your customer desires to look good ...
Home Beautifying: Bonus Revenue (Conclusion) CONCORD, N.C. — Table treatments are additional income ...
Home Beautifying: Bonus Revenue (Part 1) CONCORD, N.C. — Cleaning tips for drapes, curtains, and tablecloths ...
Did You Make the Grade? (Conclusion) PEMBROKE, Mass. — Understand your leadership style to be a better manager ...
Did You Make the Grade? (Part 1) PEMBROKE, Mass. — Analyzing and grading your own management technique ...
It’s Your Family Brand, Own It! (Conclusion) SAN FRANCISCO — Your name, your story, your personality ...
It’s Your Family Brand, Own It! (Part 1) SAN FRANCISCO — Emotion, tradition, trust — carry big advantages ...
Speedy ‘n’ Smooth (Conclusion) PEMBROKE, Mass. — ‘Gold Standard’ for counter help is: Be fast, be comfortable ...