Cleaners Courageous! (Conclusion) CONCORD, N.C. — Emotion and patriotism in restoring a family heirloom ...
Cleaners Courageous! (Part 1) CONCORD, N.C. — In restoring patriotic family heirlooms, victory can be yours ...
Rolling with the Stones (Conclusion) PEMBROKE, Mass. — Having motivated people — buyer and seller — matters most ...
Rolling with the Stones (Part 1) PEMBROKE, Mass. — Motivation key to making a dry cleaners sale happen ...
Climbing ‘Profit Peak’ (Conclusion) SAN FRANCISCO — Advanced planning + honest forecasting = smooth operations ...
Me, Me, Me (Clients’ Self-Esteem) (Conclusion) SAN FRANCISCO — Your services appeal to customer emotions ...
Me, Me, Me (Clients’ Self-Esteem) (Part 1) SAN FRANCISCO — Emotional bond: Your customer desires to look good ...
Home Beautifying: Bonus Revenue (Conclusion) CONCORD, N.C. — Table treatments are additional income ...
Home Beautifying: Bonus Revenue (Part 1) CONCORD, N.C. — Cleaning tips for drapes, curtains, and tablecloths ...
Did You Make the Grade? (Conclusion) PEMBROKE, Mass. — Understand your leadership style to be a better manager ...
Did You Make the Grade? (Part 1) PEMBROKE, Mass. — Analyzing and grading your own management technique ...
It’s Your Family Brand, Own It! (Conclusion) SAN FRANCISCO — Your name, your story, your personality ...
It’s Your Family Brand, Own It! (Part 1) SAN FRANCISCO — Emotion, tradition, trust — carry big advantages ...
Speedy ‘n’ Smooth (Conclusion) PEMBROKE, Mass. — ‘Gold Standard’ for counter help is: Be fast, be comfortable ...
Pleasantly Surprising Customers Kyle Matthews of Detroit’s Janet Davis Cleaners offers ideas and outlooks for boosting the customer experience in your store, making you the only cleaner your clients consider. Want more? Visit the archive »
