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The Complete Spotting Guide & More

spotting guide

A 116-page, comprehensive, practical guide to textiles and problem garments—as well as everyday items—and how to handle them, from reception at the counter through spotting, cleaning and finishing, with an emphasis on the role of the spotter.

Podcasts for You

Workplace Violence & Prevention

Carol Dodgen and Jay Juffre

After a deadly shooting at a textile care facility earlier this year, preventing workplace violence has gained a new focus for many dry cleaners. Carol Dodgen of Dodgen Security Consulting and Jay Juffre from ImageFIRST discuss warning signs, training, prevention and more.

Pleasantly Surprising Customers

Kyle Matthews

Kyle Matthews of Detroit’s Janet Davis Cleaners offers ideas and outlooks for boosting the customer experience in your store, making you the only cleaner your clients consider.

What It Takes to Create a Drycleaning Plant

Jon Simon

Jon Simon of Parkway Custom Drycleaning shares his experiences of starting a new plant, from selecting the location to moving his operations to setting up shop — along with the surprises he found along the way.