Howard Scott

Industry Writer and Drycleaning Consultant

Howard Scott is a former business owner, longtime industry writer and drycleaning consultant. He welcomes questions and comments and can be reached by writing Howard Scott, Dancing Hill, Pembroke, MA 02359; by calling 781-293-9027; or via e-mail at [email protected].

Prepare for Tax Time Early

Most drycleaners take their paperwork to their accountant just before...

Cut Costs with a Four-Day Workweek

Is business down? Are expenses piling up and cash reserves low? Is your...

Why Do You Lose Accounts?

Do you ever take time to analyze why you lose accounts? The exercise...

In Employees We Trust

I visited a fairly new drycleaner recently, and what I saw there shocked...

Getting The Drop

With affluent customers and 24/7 automation, a tiny location in a...

Promote Yourself Boldly

Every drycleaner spends money on advertising and promotions. But how...

Is Curiosity Part of Leadership?

Lee Iacocca just came out with a new book, Where Have All The Leaders...

Give An Employee A Piece of The Action

Your key person is capable. He (or she) follows directions well. He...

Advice for New Operators

Every so often, I receive a call asking for advice from a new drycleaner...

Clever Solutions to Everyday Problems

The drycleaning business is a tricky one. Largely, it’s doing the same...

Make A Template for Quality Finishing

Finishing in drycleaning is not given enough attention. Coming at the...

Put Your Business on Autopilot

Dave Davenport, a former drycleaner with a 25-employee operation, once...

Coping with A Family Disaster

The parents of Seung-Hui Cho worked as drycleaners. Seung-Hui Cho is the...

Tax Tips: Nine Questions to Ask Your Accountant Now

Many drycleaners see accountants as scorekeepers who produce reports...

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Latest Podcast

Dave Coyle of Maverick Drycleaners joins us to explore online reputation management — what it is, why it’s important and what dry cleaners can do to make sure they are putting their best foot forward online to attract and keep customers.

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