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Are You Ready for Recession?

Drycleaners are experiencing what may be the worst time in the history...

The Fine Art of Efficient Finishing

Everett Childers |

If we think of ourselves only as drycleaners, we limit our capabilities...

Why Do Poly/Cotton Shirts Discolor with Sweat?

Alan Spielvogel |

Q: I own a promotional products company in Cincinnati. One of my...

Promote Yourself Boldly

Howard Scott |

Every drycleaner spends money on advertising and promotions. But how...

Never Let Them See Their Sweat

Norm Oehlke |

Ever hear this comment from a customer? "That underarm stain wasn't...

Why Do Woolens Shrink after Several Cleanings?

Alan Spielvogel |

Q: A number of customers are complaining that their woolens are...

Your 2008 Budget

Diana Vollmer |

There’s no good reason for you to do a budget. You understand your...

A Final Curtain Call

Norm Oehlke |

Some drycleaners refer to cleaning drapes, curtains, bedspreads and...

Is Curiosity Part of Leadership?

Howard Scott |

Lee Iacocca just came out with a new book, Where Have All The Leaders...

Can I Dryclean An Electric Blanket?

Alan Spielvogel |

Q: We often receive electric blankets from customers. Some of them do...

Give An Employee A Piece of The Action

Howard Scott |

Your key person is capable. He (or she) follows directions well. He...

Professionalism Is the Real Alternative

Everett Childers |

Let’s look at how many “alternatives” we have for cleaning clothes:...

Handling The

Norm Oehlke |

How often have you refused to accept a garment that is extremely soiled...

Cut Customer Losses to Increase Profits

The stock market is down, profits are shrinking, prices are up and...

Advice for New Operators

Howard Scott |

Every so often, I receive a call asking for advice from a new drycleaner...

Why Did Two Pieces of A Suit Come Out Differently?

Alan Spielvogel |

Q: I recently drycleaned a white suit. Both pieces were processed in the...

Clever Solutions to Everyday Problems

Howard Scott |

The drycleaning business is a tricky one. Largely, it’s doing the same...

Keep Napped Fabrics from Getting Nappy

Norm Oehlke |

‘My coat was soft and smooth when I left it for cleaning, and now it’s...

Why Won't Spandex Snap Back?

Alan Spielvogel |

Q: After spotting fabrics that contain Spandex, why does the fabric...

So You Bought A New Piece of Equipment

Diana Vollmer |

You went to the Clean Show in Las Vegas in June and spent some of your...

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