Dave Davis

American Drycleaner

Editor

Building — and Guarding — Your Online Reputation (Conclusion)

CHICAGO — Online word of mouth can be a drycleaners best friend or worst...

Building — and Guarding — Your Online Reputation (Part 1)

CHICAGO — Online reviews can be one of the most valuable marketing tools a...

Restoring Items to Their Former Glory (Conclusion)

CHICAGO — When a family comes to a dry cleaner for restoration services,...

Restoring Items to Their Former Glory (Part 2)

CHICAGO — With piece work down because of the effects of the pandemic,...

Restoring Items to Their Former Glory (Part 1)

CHICAGO — The practice of restoration for a dry cleaner is more than just...

Reputation, Customer Satisfaction and Your Business

Word of mouth is one of the most potent forms of advertising a dry cleaner...

Adding Youth to Your Customer Base (Conclusion)

Time marches on, demographics shift and what’s worked before starts to...

Adding Youth to Your Customer Base (Part 2)

CHICAGO — Dry cleaners who want to grow in the future can’t get stuck in...

Adding Youth to Your Customer Base (Part 1)

CHICAGO — It’s inevitable for any business—the demographics of the...

Selling is not a Dirty Word (Conclusion)

CHICAGO — The playbook for 2019 no longer applies to a post-pandemic year...

Selling is not a Dirty Word (Part 1)

CHICAGO — Doing the job of dry cleaning and working to increase sales are...

Taking Stock of Lockers

CHICAGO — They’re secure, convenient, require minimal human interaction...

Building a Strong Computer Defense (Conclusion)

CHICAGO — Cybercrime can seem like a scary topic, but there are steps you...

Building a Strong Computer Defense (Part 2)

CHICAGO — No matter how big or small your company is, cybercriminals are...

Building a Strong Computer Defense (Part 1)

CHICAGO — Chris Birk doesn’t sugarcoat the need for computer security.If...

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Latest Podcast

Monika Manter of Balfurd Dry Cleaners discusses growing into a leadership role in a family business, the decisions that need to be made along the way and, when the time comes, how to make a smooth transition for everyone involved.

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