Dave Davis

American Drycleaner

Editor

Ramping Up: Retool for Recovery (Part 2)

CHICAGO — When dry cleaners purchase new equipment, one thing is sure:...

Ramping Up: Retool for Recovery (Part 1)

CHICAGO — Like almost every small to mid-size business, most dry cleaners...

Addressing Customer Claims (Conclusion)

CHICAGO — With a process as complex as dry cleaning, there are going to be...

Addressing Customer Claims (Part 2)

CHICAGO — Mistakes are inevitable in businesses like dry cleaning — but...

Addressing Customer Claims (Part 1)

CHICAGO — Dry cleaners who have been in business for any measurable length...

Building — and Guarding — Your Online Reputation (Conclusion)

CHICAGO — Online word of mouth can be a drycleaners best friend or worst...

Building — and Guarding — Your Online Reputation (Part 1)

CHICAGO — Online reviews can be one of the most valuable marketing tools a...

Restoring Items to Their Former Glory (Conclusion)

CHICAGO — When a family comes to a dry cleaner for restoration services,...

Restoring Items to Their Former Glory (Part 2)

CHICAGO — With piece work down because of the effects of the pandemic,...

Restoring Items to Their Former Glory (Part 1)

CHICAGO — The practice of restoration for a dry cleaner is more than just...

Reputation, Customer Satisfaction and Your Business

Word of mouth is one of the most potent forms of advertising a dry cleaner...

Adding Youth to Your Customer Base (Conclusion)

Time marches on, demographics shift and what’s worked before starts to...

Adding Youth to Your Customer Base (Part 2)

CHICAGO — Dry cleaners who want to grow in the future can’t get stuck in...

Adding Youth to Your Customer Base (Part 1)

CHICAGO — It’s inevitable for any business—the demographics of the...

Selling is not a Dirty Word (Conclusion)

CHICAGO — The playbook for 2019 no longer applies to a post-pandemic year...

Pages

Advertisement

Latest Podcast

Jon Simon of Parkway Custom Drycleaning shares his experiences of starting a new plant, from selecting the location to moving his operations to setting up shop — along with the surprises he found along the way.

Want more? Visit the archive »

Digital Edition

Latest Classifieds