LAS VEGAS — Dry cleaning peer membership bureau Methods for Management (MfM) held its Fourth Quarter ALL Bureau meeting in Las Vegas in October, coinciding with the DL Expo West. This event brought together members from across the Canadian Bureau, Mid-America Bureau, East Coast, and West Coast Bureau for a two-day session focused on operational excellence and strategic planning for the year ahead.
"We are thrilled to have gathered such a diverse group of industry leaders in one room," says Kermit Engh, Managing Partner of MfM. "Having the larger group expanded the discussion of all topics and provided additional insight when addressing member issues."
The meeting was an opportunity for collaboration, the organization says, opening new avenues for dialogue among members and generating valuable ideas for future success.
Meeting highlights included:
- EFOBAGS & Benchmarks: Members delved into Equipment, Financial, Operating, Bad News, Advertising, Good News and Sales (EFOBAGS) analysis, leveraging MfM's online database and financial benchmarks to identify areas for improvement.
- Strategic Planning: Each member outlined their No. 1 initiative for 2025, promoting accountability and focused growth strategies.
- Expert Presentations:
- Francis Flair of Flair Consulting provided insights on employee recruiting, retention, and the critical importance of a formalized onboarding process.
- Mark Albrecht of Route Pros introduced a cutting-edge route management system adopted by 12 major operators, highlighting its potential to boost sales, reduce costs and enhance customer engagement.
“Combining the meeting with the DL Expo West turned out extremely well and added to each member's overall experience," Engh says. "This was one of our most engaging sessions yet. Bringing members together from different regions stimulated fresh perspectives and allowed for deeper conversations about the opportunities and challenges we all face."
MfM also announced that the 2025 first-quarter meeting will also follow the ALL Bureau format. It will be hosted by Prestige Cleaners in Knoxville, Tennessee, from January 14-16, 2025.
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