Brian Butler, president of Dublin Cleaners, joins us to discuss how to deal with customer complaints, including ways to train your staff to deal with customer claims, methods to avoid conflict with customers, what to do when conflict is unavoidable, and more.

Want more? Visit the archive »

Digital Edition

Jeff Quail

As We Go Down the Road (Conclusion)

As We Go Down the Road (Part 1)

Ripples of Wet: Wetcleaning Programming (Conclusion)

Ripples of Wet: Wetcleaning Programming (Part 1)

Fire, Water, Wet: Restoring Damaged Textiles (Conclusion)

Fire, Water, Wet: Restoring Damaged Textiles (Part 1)

Smooth as Silk: Dryer Advances (Conclusion)

Smooth As Silk: Dryer Advances (Part 1)

Get Set, Get Wet (Conclusion)

Get Set, Get Wet (Part 1)

Advertisement

Latest Podcast

Digital Edition

Latest Classifieds

Cleaning Plant

Used Equipment

Commercial Laundry Services for Businesses & Corporates, Schools, Hotels, Firms