Jeff Quail

Poseidon Textile Care Systems

Co-Owner

As We Go Down the Road (Conclusion)

OSHKOSH, Wis. — As you look to develop, improve, or purchase a drycleaning...

As We Go Down the Road (Part 1)

OSHKOSH, Wis. — As you look to develop, improve, or purchase a drycleaning...

Ripples of Wet: Wetcleaning Programming (Conclusion)

TROY, Mich. — A highly programmable wetcleaning machine is essential to...

Ripples of Wet: Wetcleaning Programming (Part 1)

TROY, Mich. — A highly programmable wetcleaning machine is essential to...

Fire, Water, Wet: Restoring Damaged Textiles (Conclusion)

TROY, Mich. — Seeking new ways to bolster revenue, fabricare professionals...

Fire, Water, Wet: Restoring Damaged Textiles (Part 1)

TROY, Mich. — Seeking new ways to bolster revenue, fabricare professionals...

Smooth as Silk: Dryer Advances (Conclusion)

TROY, Mich. — While highly programmable wetcleaning washer-extractors have...

Smooth As Silk: Dryer Advances (Part 1)

TROY, Mich. — While highly programmable wetcleaning washer-extractors have...

Get Set, Get Wet (Conclusion)

TROY, Mich. — Highly programmable wetcleaning machines have been on the...

Get Set, Get Wet (Part 1)

TROY, Mich. — Highly programmable wetcleaning machines have been on the...

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Brian Butler, president of Dublin Cleaners, joins us to discuss how to deal with customer complaints, including ways to train your staff to deal with customer claims, methods to avoid conflict with customers, what to do when conflict is unavoidable, and more.

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