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Dan Miller

Mulberrys Garment Care

Owner and President

Dan Miller is the owner and president of the drycleaning service Mulberrys Garment Care located in Minneapolis, Minnesota, and also with locations in San Francisco, Calif. He can be reached at [email protected] or at 612-392-3770.

Dry Cleaners, Are You Recharging Your Batteries?

As a small-business owner, you are asked to be a jack of all trades. In a...

Beauty in Budgeting: Understanding Your Financial Picture (Conclusion)

DALLAS — Mention the word budgeting and most business owners’ eyes glaze...

Beauty in Budgeting: Understanding Your Financial Picture (Part 1)

DALLAS — Mention the word budgeting and most business owners’ eyes glaze...

Plan Your Success: Develop a Strategic Plan (Conclusion)

DALLAS — We’re well into the new year! The end of a previous year is...

Plan Your Success: Develop a Strategic Plan (Part 1)

DALLAS — We’re well into the new year! The end of a previous year is...

Be the Customer: Take a Trip Through Your Process (Conclusion)

DALLAS — Every dry cleaner has their own story about why they got into the...

Be the Customer: Take a Trip Through Your Process (Part 1)

DALLAS — Every dry cleaner has their own story about why they got into the...

Better to Give: Owners, Engage Your Team! (Conclusion)

DALLAS — A couple of columns ago I discussed the staffing challenge that...

Better to Give: Owners, Engage Your Team! (Part 1)

DALLAS — A couple of columns ago I discussed the staffing challenge that...

Tightrope Walkers: Team Member Partners (Conclusion)

DALLAS — One of the hardest things about being an owner in the drycleaning...

Tightrope Walkers: Team Member Partners (Part 1)

DALLAS — One of the hardest things about being an owner in the drycleaning...

Swing with Summer

DALLAS — One of the biggest challenges in the drycleaning industry is...

Power to the Penny (Conclusion)

DALLAS — As Ben Franklin used to say, “A penny saved is a penny earned.”...

Power to the Penny (Part 1)

DALLAS — As Ben Franklin used to say, “A penny saved is a penny earned.”...

Living Your Culture Out Loud (Conclusion)

DALLAS — We were recently fortunate enough to host a conference for other...

Latest Podcast

Brian Butler, president of Dublin Cleaners, joins us to discuss how to deal with customer complaints, including ways to train your staff to deal with customer claims, methods to avoid conflict with customers, what to do when conflict is unavoidable, and more.

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