Having Backup Equipment: If You Have One, You Have None

Let redundancy permeate your cleaning operation and all throughout your business, relates Zach Kinzer, owner of Bridgestone Cleaners. He describes having backup coverage in equipment and people as the key. Always "be able to flow," he says.

Episode: 26 April 15, 2020

Recent Episodes

Episode: 46

Training and Promotion

Mark Scott came up through the ranks to become the owner of Bakker’s Fine Drycleaning in Kirkland, Washington. Here, he provides owners with tips on identifying team members who are ready for more responsibility.
Episode: 45

Special Report: LA Cleaners, Associations Fight Proposed Poly Bag Ban

Lawmakers in Los Angeles recently met to consider banning single-use plastic bags, and dry cleaners feared that the poly bags they use would also be affected. Industry trade organizations quickly rallied to make sure the drycleaner’s voice was heard during this discussion.
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Preventative Maintenance for the Win!

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Continuing Education

Brian Johnson of the Drycleaning & Laundry Institute (DLI) joins us to examine the value of taking part in virtual and in-person continuing educational opportunities.
Episode: 42

Pleasantly Surprising Customers

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Episode: 41

Making the Most of a Trade Show

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