Succession Planning: Becoming Your Dry Cleaner's Next Leader
Monika Manter of Balfurd Dry Cleaners discusses growing into a leadership role in a family business, the decisions that need to be made along the way and, when the time comes, how to make a smooth transition for everyone involved.
Episode: 37 August 11, 2021Recent Episodes
Episode: 46
Mark Scott came up through the ranks to become the owner of Bakker’s Fine Drycleaning in Kirkland, Washington. Here, he provides owners with tips on identifying team members who are ready for more responsibility.
Training and Promotion
Mark Scott came up through the ranks to become the owner of Bakker’s Fine Drycleaning in Kirkland, Washington. Here, he provides owners with tips on identifying team members who are ready for more responsibility.Episode: 45
Lawmakers in Los Angeles recently met to consider banning single-use plastic bags, and dry cleaners feared that the poly bags they use would also be affected. Industry trade organizations quickly rallied to make sure the drycleaner’s voice was heard during this discussion.
Special Report: LA Cleaners, Associations Fight Proposed Poly Bag Ban
Lawmakers in Los Angeles recently met to consider banning single-use plastic bags, and dry cleaners feared that the poly bags they use would also be affected. Industry trade organizations quickly rallied to make sure the drycleaner’s voice was heard during this discussion.Episode: 44
Jerry Moore of Moore Services highlights the benefits of performing regular preventative maintenance on your equipment — and warns of the risks of neglecting this important task.
Preventative Maintenance for the Win!
Jerry Moore of Moore Services highlights the benefits of performing regular preventative maintenance on your equipment — and warns of the risks of neglecting this important task.Episode: 43
Brian Johnson of the Drycleaning & Laundry Institute (DLI) joins us to examine the value of taking part in virtual and in-person continuing educational opportunities.
Continuing Education
Brian Johnson of the Drycleaning & Laundry Institute (DLI) joins us to examine the value of taking part in virtual and in-person continuing educational opportunities.Episode: 42
Kyle Matthews of Detroit’s Janet Davis Cleaners offers ideas and outlooks for boosting the customer experience in your store, making you the only cleaner your clients consider.
Pleasantly Surprising Customers
Kyle Matthews of Detroit’s Janet Davis Cleaners offers ideas and outlooks for boosting the customer experience in your store, making you the only cleaner your clients consider.Episode: 41
Messe Frankfurt’s Greg Jira joins us to discuss the benefits of attending industry trade shows, including ways to prepare prior to the event to get the most out of your time there. We also get a preview of Clean Show 2022.
Making the Most of a Trade Show
Messe Frankfurt’s Greg Jira joins us to discuss the benefits of attending industry trade shows, including ways to prepare prior to the event to get the most out of your time there. We also get a preview of Clean Show 2022.