NEFA & PDCA Program: The Art of Stain Removal & Customer Communication

The Pennsylvania and Delaware Cleaners Association (PDCA) and the North East Fabricare Association (NEFA) will be hosting a program, "The Art of Stain Removal & Customer Communication," on Friday, June 9, 2023 at the Wedding Gown Preservation Co. in Endicott, New York.

After breakfast and a tour of the Wedding Gown Preservation Co., industry experts Jane Zellers of JCZ Training & Consulting and Bob Edwards, of AL Wilson, will present “How Do I Get This Out?”, a clinic on stain removal solutions and techniques. Topics will nclude:

  • Recognize a problem garment before it becomes one 
  • Knowing your fibers and fabrics and their limitations
  • Understand garment classification
  • Bleaching, dye stripping and digesting stains

Other topics included during the day will include the most efficient ways to create lines of communication between your front counter and production department.

A Q&A session will follow the clinic. 

PDCA, NEFA, and DLI members are receiving this program as a Membership Benefit. Non-members will pay a $99 fee per plant, which can be put towards DLI membership. 

To register or to ask questions, email Mark Pollock at [email protected] or call 267-701-6045.

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