BALTIMORE — Urban Hanger, a company that provides valet drycleaning and laundry services in Baltimore, Philadelphia and Washington, D.C., now offers its metropolitan customers a bar code-based online platform developed by Barcoding Inc.
Brandon Rosenblatt, Urban Hanger’s owner, president and founder, saw a need for a valet service that would automatically alert customers when their orders were picked up and delivered. To achieve his goal of creating a niche company that would strongly appeal to the owners and operators of large commercial businesses and luxury residences, Rosenblatt selected Barcoding Inc.
The connectivity company assists in developing bar coding with tracking, reporting and auto-messaging capabilities, Urban Hanger says.
“I needed a solution that would provide me with the capabilities to start and be successful with my business,” says Rosenblatt. “Barcoding is a well-established company, so I knew they could customize the cutting-edge solution I needed.”
After discussing his business vision and goals, Barcoding deployed its new CaptureSoft eXpress solution for Android software. The tested platform and out-of-the box solution was modified and customized to track, manage and report when bags of laundry were picked up as well as dropped off.
Rosenblatt says he is able to efficiently and effectively run Urban Hanger and has garnered business with more than 30 properties in the Baltimore area.
“The technology enables us to know the whereabouts of all Urban Hanger’s orders, including when and where the orders were scanned and delivered. Operationally, this is just as valuable to my customers as it is to my internal staff,” he explains.
Within the online platform, Urban Hanger customers can customize and set up how many notifications they would like to receive, as well as whether they receive them by e-mail or text message.
Furthermore, they can request service from their mobile devices, see when the driver arrives at their location once he “checks in” using a unique bar code assigned to that site, and learn when their order will be ready.
“Urban Hanger is continuing to gain business with more high-end luxury apartment complexes and commercial office management companies because they get to pass along an added-value service to their residents,” Rosenblatt notes.
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