Norm Oehlke was the author of American Drycleaner's Spotting Tips column from 1996 through 2007, as well as the author of American Drycleaner's Spotting Guide. Now retired, he spent a lifetime in the industry — first in a plant, and from 1955 through 1995 at IFI and its predecessor, NID. He resides with his wife, Adeline, in Highland, Md.
Jeff Jordan of Fabritec International shares ways he’s found to form a team atmosphere in a business. We discuss why it’s important in a drycleaning company, the role of management in fostering this feeling in a plant, and how to avoid common morale killers.