Operations

Excellence in Stain Removal, Part 2

Martin L. Young Jr. |

The Clothing Care Council (CCC) offers every drycleaner an opportunity...

Four Ways to Handle Suedes & Leathers

Tom Lucenta |

Drycleaners must make difficult decisions about what to do with the...

Achieving Excellence in Stain Removal

Martin L. Young Jr. |

I just finished the last stain-removal test necessary to requalify for...

Awareness Is Key to A 'Green' Message

Being “green” can create great opportunities, and with opportunity,...

What's Your Shade of Green?

Diana Vollmer |

It's great to be "green." It sounds good; it looks good; it feels good....

Risk And Return

Over the last few years, America, sadly, has become a nation of hangers-...

Facing Your Fabric Fears

Martin L. Young Jr. |

Too many drycleaners in the industry have never taken the time or made...

Can I Process a Garment with a 'Clean by Pile Method' Care Label?

Alan Spielvogel |

Q: Whenever a customer brings in a coat with a care label that reads “...

Use Tax Time to Take Stock

Howard Scott |

Tax season is here, and what are you going to do about it? “Don’t bug me...

The Water/Leather Relationship

Tom Lucenta |

Tanning — the process in which animal skins become leather and are no...

Consider Big Decisions Carefully

Diana Vollmer |

Every day, you make decisions about your business. The most frequent are...

Is There an Easy Way to Handle a ‘Lipstick Load?’

Alan Spielvogel |

Q: I recently had a “lipstick load.” Since I had to work on each piece,...

Phase-Out Strategies (Part 2 of 2)

Lloyd Manning |

Many plant owners are starting to plan for retirement, or at least...

Phase-Out Strategies (Part 1 of 2)

Lloyd Manning |

Many plant owners are starting to plan for retirement, or at least...

Avoid Creases When Pressing Sleeves

Tom Lucenta |

When pressing suede and leather garments, you usually don’t want to...

How Can I Prevent Breaks When Wetcleaning Silk?

Alan Spielvogel |

Q: What’s the best way to prevent the white break lines that sometimes...

Reviewing for the Year Ahead

Martin L. Young Jr. |

I was standing with my back to the hors d’oeuvre table at my 40th high...

Thank Your Customers This Holiday Season

Janna Benitez |

With the holiday season fast approaching, it’s easy to overlook a vital...

How Can I Remove Oils and Grease from Khaki Pants in Wetcleaning?

Alan Spielvogel |

Q: Khaki pants seem to be a good candidate for wetcleaning, but I often...

Use a Hothead or a Solid Plate

Tom Lucenta |

What’s the ultimate tool for pressing the wrinkles out of suede and...

What’s the Best Way to Remove Candle-Wax Stains?

Alan Spielvogel |

Q: A customer brought us a tablecloth that was stained with candle wax....

When the Label Says ‘Spot-Clean Only’

Martin L. Young Jr. |

It was the way the light reflected off the shiny, smooth satin that...

All Business Is Local

Diana Vollmer |

How well do you know your community? The knowledge is invaluable to a...

More Than Just Cleaning Clothes

Howard Scott |

Every drycleaner says he or she cleans clothes, but such a statement is...

Out for Blood, with a Digester Bath

Martin L. Young Jr. |

The white-linen designer dress was a gift from her grandfather after she...

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