HOUSTON — The OXXO Care Cleaners store located here celebrated one year of serving the city earlier this spring and the owners plan to open a new store during 2018.
“We opened our doors a year ago,” explains Silvia Garcés, co-owner. “While Hurricane Harvey affected residents and all local businesses during the last few months (of 2017), we have seen tremendous interest and repeat customers from local professionals and residents.”
Store owners Mary and Silvia Garcés were former family business owners in Venezuela before migrating to the U.S. so they know how to provide excellent customer service, they note.
“Many of our customers are in the oil industry, requiring them to connect with other time zones, daily. Many must arrive at work at 3 a.m. so, in this area, 24/7 service is not a luxury – it’s a necessity,” she adds.
“They demand friendly and fast quality service like our exclusive hand-ironed service. Customers can see all our processes are ‘on site’ in a clean and neat atmosphere,” Garcés further points out.
Her store, she relates, is the only green cleaning franchise in Houston to combine hand-ironing, on-site and in front of the customer, 24/7 pickup and drop off through the ATM machine, and the use of a dermatologic and eco-friendly cleaning solvent called “GreenEarth®” — all in a clean and neat boutique-style concept.
“We are thrilled to announce that we will be offering kiosks to local energy companies as well as drop store conversions,” says Salomon Mishaan, franchisor.
The store serves the entire district, Garcés explains, which extends in a seven-mile stretch of Interstate 10 (the Katy Freeway) from Gessner westward to Katy and extends south along Eldridge Parkway to Richmond.