OMAHA, Neb. — Methods for Management (MfM), a consulting group for independent business owners, held its SUCCESS 2021 Conference in Norfolk, Virginia, on Oct. 7-9. The conference served as both an educational forum for dry cleaning leaders and a celebration of being able to gather again in person to reconnect and network with peers.
To aid with these reconnections, the conference began with a cocktail reception where members and sponsors were able to get together before the two days of presentations began. These presentations included:
- Navigating the labor shortage
- Improving customer experience
- The importance of digital marking and online reviews
- Creating and sharing your vision
- The latest MfM BI Financial platform updates and integrations
SPOT and SMRT — POS management companies and two of the sponsors of the event — also gave presentations. Break-out rooms, where members could meet one-on-one with them to answer questions and help solve problems, were part of the event, as well.
Amin Bata, owner of Pepper Square Cleaners in Dallas, found the event well worth the time and travel. “Methods for Management does the most diligent job putting together relevant and timely speakers where growth-minded owners benefit professionally and personally,” he says.
Monika Manter, VP of Balfurd Dry Cleaner in State College, Pennsylvania, shared Bata’s view of the conference.
“As always, SUCCESS was a fabulous event in a great location with knowledgeable speakers,” she says. “I came home from SUCCESS with a ton of ideas that I could immediately apply in my business. The meeting was jam-packed with actionable tips from exceptional speakers. It felt great to gather in person, eat at amazing restaurants and catch up with friends whom I haven’t seen in a while.”
“It was an amazing opportunity to get back together personally and was a great reminder of the value of industry organizations like Methods for Management,” said Kermit Engh, managing partner for MfM.