KINGSTON, Mass. — The Lapels Dry Cleaning franchise opened a store here earlier this month at 150 Summer St. in a location previously known as Kingston Dry Cleaners.
“Lapels Dry Cleaning has had a presence on the South Shore for several years, but the Kingston store is the southernmost store to date,” says Kimberly Wilkinson, owner of Lapels Dry Cleaning of Kingston. “Lapels Dry Cleaning has been very well received at other locations on the South Shore, and we’re confident of a similar result here in Kingston.”
Lapels has pioneered its eco-friendly drycleaning experience over the past dozen years, the franchisor says. Most recently, it signed a partnership agreement with GreenEarth® for its newer locations like Lapels Dry Cleaning of Kingston. Lapels claims its cleaning process leaves no odor and is gentler on clothes, thus lengthening garment life.
Lapels’ emphasis on customer service starts with a “warm and inviting reception area, with friendly customer service representatives, and alteration services,” the franchisor says. Lapels offers “Automatic Rewards,” with patrons earning credit toward free dry cleaning for every dollar they spend; loyalty programs; a VIP program that eliminates the need to wait in line; the use of a 24-hour drop-off service; and free home delivery to all customers. Same-day service is available with pickup after 5 p.m.
Lapels Dry Cleaning of Kingston is open seven days a week; hours of operation vary.