HANOVER, Mass. — Lapels Dry Cleaning started a pilot program earlier this year with two Massachusetts Target stores, offering customers the ability to drop off their clothing items for dry cleaning and laundry at Lapels Dry Cleaning lockers within the store.
The lockers are stationed next to Customer Services area inside the stores. Customers, using the Lapels app, can arrange for pickup of their dry cleaning or laundry, with the app assigning the drop-off locker. Customers receive notifications when their clothes are ready.
The locations for the pilot program are in Watertown and Framingham, Massachusetts. Customers can drop off clothing in an ordinary bag and will receive a Lapels bag with their cleaned clothes.
“The pandemic has forced many businesses to bring additional services and conveniences to customers,” says Kevin Dubois, CEO of Lapels Dry Cleaning. “We salute Target for wanting to make drop-off dry cleaning and laundry services available to its customers and are honored that they chose Lapels. Having our cleaning services available at Target helps customers reduce their carbon footprint, eliminating a trip to and from the dry cleaners while they do their shopping. This thinking fits right in line with Lapels green philosophy.”
The hours for the lockers for pickup and drop off are the same as Target’s store hours, open daily from 8 a.m. to 10 p.m.
“We’re particularly excited about starting the pilot program at Target’s Framingham store as it will bring our brand of environmentally-friendly cleaning to more people in the MetroWest area,” says Dubois. “We look forward to a successful program in Framingham and Watertown and, who knows, perhaps future Target locations across New England and the country down the road.”
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