OSHKOSH, Wis. — Girbau North America (GNA) recently hired military service veteran James Roberts, of Omro, Wis., as a service support technician.
In this role, Roberts will handle daily communications with GNA product end-users and distributor technicians to help troubleshoot and resolve technical issues for products. Roberts is also responsible for conducting service training, repairing machinery, helping develop training videos and assisting with product improvement and development.
Roberts brings eight years of experience as a generator/power systems technician and eight years of experience as a U.S. Army signal system support specialist and individual ready reserve sergeant.
“James brings a lot of technical service experience to GNA, along with an enthusiasm for helping customers,” says Shannon Rose, commercial technician service manager. “This fits in nicely with our goals and team philosophy.”
“I like to troubleshoot and help people,” says Roberts. “Working at GNA has been a great experience thus far, and I am looking forward to learning more about the products.
Girbau North America is the largest of 17 subsidiaries of Girbau Global Laundry Solutions (Girbau), based in Vic, Spain, and is one of the world’s largest manufacturers of commercial, industrial and vended laundry solutions, with brands including Continental Girbau, Girbau Industrial, Sports Laundry Systems, Poseidon Textile Care Systems, Express Laundry Centers and OnePress.
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