HAYWARD, Calif. — Fabric restoration franchisor FRSTeam recently named its 2013 top performers at its Recognition Awards Gala, presenting the Licensee Leader Award to Tom and Sandy Ustanik of FRSTeam by Lansing Cleaners, Lansing, Ill.; and the President’s Award to Ron Patrie of FRSTeam of North and Central Georgia, the company reports.
The Licensee Leader Award recognizes “all-around excellence and performance” among FRSTeam licensees, the company says, selecting the Ustaniks and FRSTeam by Lansing Cleaners for the award for its “exceptional service record.”
A member of the FRSTeam system since 2006, FRSTeam by Lansing Cleaners also received the Top Sales Leader distinction for “having the highest sales volume” in 2013, the company adds.
“We take great pride in providing the highest level of service to our customers across all of our stores,” says Sandy Ustanik. “It’s gratifying to be part of the FRSTeam family and to be recognized with this year’s top honor.”
“We congratulate this year’s Licensee Award recipient team for their outstanding demonstration of excellence in textile restoration, as well as their unwavering commitment to FRSTeam core values,” says Jim Nicholas, president of FRSTeam.
In selecting Patrie and FRSTeam of North and Central Georgia for the President’s Award, the company praised the team’s “continued commitment to, and practice of, the FRSTeam tenets of family, integrity, responsibility, satisfaction and technology.”
The President’s Award honors licensees who exemplify passion for, and support of, the company’s brand and ideals, according to FRSTeam.
“I’m honored to accept the President’s Award,” says Patrie. “It belongs to everyone at FRSTeam of North and Central Georgia. What our team does best is love customers. FRSTeam’s value system and our success come from putting that into action every day.”
Other 2013 top performers recognized at FRSTeam’s awards gala include:
Top Jobs Growth Award – FRSTeam by Westbank Dry Cleaning, Austin, Texas
Top Jobs Leader – FRSTeam by Custom Commercial, Hayward, Calif.
Sales Growth Award – FRSTeam by Custom Commercial, Denver
Top Sales Growth Percentage Award – FRSTeam of Houston, Houston
Operations Superstar – Teddy Aspros of FRSTeam of New England, Stoughton, Mass.
Service Superstar – Christian Cook of FRSTeam by Paris Cleaners, Portage, Mich.
Sales Superstar co-winners – Tyler Martin of FRSTeam by Custom Commercial, and Logan Blackburn of FRSTeam by Westbank Dry Cleaning
FRSTaid Survey Superstars – FRSTeam by DKS Dry Cleaning Restoration, Parma, Ohio, and FRSTeam by Rogers Orlando, Orlando, Fla.