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FRSTeam Celebrates 10th Anniversary

Honors franchisee leaders at annual retreat

NAPA, Calif. — Fabric Restoration Service Team Inc. (FRSTeam), a national provider of textile restoration services, recently celebrated its 10th anniversary during its annual RESToration Retreat here at the Silverado Resort and Spa.

The event hosted nearly 100 franchise owners, managers, sales representatives and industry guests, and awarded top performers with the FRSTeam Recognition Awards.

At the 10-year anniversary celebration, FRSTeam of North and Central Georgia and owner Ron Patrie were presented with the Franchisee Leader Award, the highest honor within the company.

Patrie and his team have been a part of FRSTeam since 2006, and he was previously awarded the FRSTeam Presidents Award.

FRSTeam by Tri State, and owners Jeff Gervasi, Suzanne Stefanelli and Art Katz, were the recipients of this year’s President’s Award, which lauds the franchisee that provides exceptional service and embraces the brand values.

“Each of our franchisees is integral to our success as a brand, and we are proud to honor our top performers in front of their peers,” says Jim Nicholas, FRSTeam president.

“As we transition into our second decade as a national brand, we are more committed than ever to providing outstanding service in textile restoration to those in need,” he adds.

Other award winners include:

  • Top Jobs Growth Award – FRSTeam of Houston in Houston, Texas

  • Top Sales Leader – FRSTeam by Lansing Cleaners in Lansing, Ill.

  • Sales Growth Award – FRSTeam by Custom Commercial in Wildomar, Calif.

  • Top Sales Growth Percentage Award – FRSTeam of Central Ontario in Toronto, Canada

  • Operations Superstar – Rachel Gast of FRSTeam by Custom Commercial

  • Service Superstar – Pat Szala of FRSTeam by Lansing Cleaners

  • Sales Superstar – Brett Nichols of FRSTeam by Lansing Cleaners

  • FRSTaid Survey Superstars – FRSTeam by DKS Dry Cleaning Restoration in Parma, Ohio

Since its inception in 2006, FRSTeam has become one of the most recognized names in the fabric restoration industry, the company notes. Family-owned and -operated, the franchise has 48 locations and is one of only two restoration brands that operates nationwide.

“FRSTeam is proud of all we have accomplished in the last 10 years and honored to celebrate with such a dedicated, passionate and hard-working team,” says Nicholas.

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FRSTeam President Jim Nicholas and CEO Courtney Nicholas. (Photos: FRSTeam)

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FRSTeam President Jim Nicholas (right) presents the Franchisee Leader Award, FRSTeam’s highest honor, to (from left) Joshua Campbell and Vivien and Ron Patrie of FRSTeam of North and Central Georgia.

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(From left) Jeff Gervasi, Suzanne Stefanelli and Arthur Katz of FRSTeam by Tri State, recipients of this year’s FRSTeam Presidents Award.

Have a question or comment? E-mail our editor Dave Davis at [email protected].