CHICAGO — American Drycleaner has received word of new dry cleaning operations from Lapels Dry Cleaning and Tide Dry Cleaners having opened in the past couple of months.
New Massachusetts locations for franchisor Lapels have opened in Cohasset and Cambridge. The Cohasset store is owned by William Ryan, a former sales and marketing executive.
“I started researching business opportunities about 15 years ago and a lot of thought went into making the decision to buy a Lapels franchise,” said Ryan. “Between Lapels products and service and this location, this was the right decision and well worth the wait.”
The new store is open daily and utilizes an eco-friendly dry cleaning process, he says. It features free home delivery to residents of Cohasset and nearby Scituate.
“There were so many reasons why I chose to purchase a Lapels franchise,” Ryan says. “The environmental piece was certainly up there on our list, but it was an overall commitment to a high-quality customer experience that truly sold me.”
In Cambridge, Egidio and Maria Barros recently opened their third Lapels location (the others are in Brighton and Newton). “We are delighted to bring Lapels’ standard of high-quality dry cleaning and superior customer service to Cambridge and the people who reside and work in that area near the Alewife T station,” Maria Barros says.
Customers have been receptive to what Lapels has to offer at their other locations—such as loyalty and VIP programs, as well as a 24-hour drop-off service—and the Barroses believe the residents of North Cambridge will appreciate it as well.
Procter & Gamble continues its push into the dry cleaning industry through subsidiary Agile Pursuits Franchising. St. Louis is the newest market for a Tide Dry Cleaners store. This one, in Ballwin, Mo., was opened by TDC St. Louis in collaboration with P&G.
The Tide Dry Cleaners system includes drive-thru concierge services and access to the “Tide Dry Cleaners Anytime” offering, which allows 24-hour pickup and drop-off. The business offers environmentally friendly cleaning through its partnership with GreenEarth and by utilizing Tide® fabric care cleaning solutions for wet cleaning and dry cleaning.
“We are very excited to bring Tide Dry Cleaners to Ballwin,” says Andrew Gibson, Tide Dry Cleaners brand manager. “Our locations focus on providing excellent customer service, superior dry cleaning quality and amazing convenience for every customer.”
Other recent Tide Dry Cleaners store openings have occurred in Scottsdale, Ariz., and in Roswell, Ga. Both represent the second Tide locations to have opened in their respective metropolitan areas (Phoenix and Atlanta).
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