SAN FRANCISCO — Independent consulting firm Methods for Management (MfM) reports it is excited to welcome Jamie Albano as the newest member to their staff as the director of member development.
“After attending two recent member meetings in Durham, N.C. and Greenville, N.C., Jamie’s responsibilities will include new member recruitment, and development of additional member services including social media,” the management group indicates.
Growing up in the dry cleaning business, Albano is third generation, from Tidewater, Va. She grew up working the front counter and learning the importance of customer service, it adds.
“We have known Jamie for years, first as a client and now as a part of the team, and couldn’t be happier that she is onboard,” says Marta Shaffer, vice president of client services for MfM.
Albano has a Bachelor of Science in Business Management from Radford University, and is a graduate of the Drycleaning & Laundry Institute (DLI). “Having worked in every aspect of the business she believes in paying attention to the small details and knowing what great customer service is,” MfM says.
The management firm serves privately-owned businesses through relationships as well as coordinating and facilitating what it calls “management bureaus.”
MFM management bureaus, it points out, “provide a safe, non-competitive environment where members are comfortable sharing information, issues, and concerns with peers that they trust and respect.”