Counter Dream Team: Be Unforgettable to Clients at the Front Counter

Counter Dream Team: Be Unforgettable to Clients at the Front Counter

Coaching, collaboration and teamwork help create an unforgettable front counter team, relates Todd Ofsink, CEO of Todd Layne Cleaners. To nurture that customer-first mentality, he says it's sort of like being a parent. And he's looking for that caring, special person who can shine at the front counter.