Field Service Technician

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Company name

Washburn Machinery

Skill Level



Elk Grove Village, IL

Job Description

  • Your job here will be a Field Service Technician, specializing in repairing commercial laundry equipment for a distributor that has been in business since 1948. You will be dispatched from your home to troubleshoot and perform mechanical/electrical repairs on various makes of commercial laundry (washers, dryers, ironers etc.) equipment (at work out facilities, hospitals, motels etc). Building a healthy business relationship with our customers will encourage repeat business, your positive attitude and work ethic will be instrumental in our success.


  • Troubleshoot and repair commercial laundry equipment (On Premise Laundry & Vended)
  • Install replacement parts as needed
  • Accurately document all service activities, including time and materials
  • Accurately document all travel activities including mileage and fuel purchases
  • Communicate effectively with customers regarding repair work to ensure satisfaction
  • Communicate effectively with service manager, parts department, and vendors to facilitate accurate work product
  • Maintain tools, service equipment, and service vehicle (company supplied)
  • Qualifications

  • Minimum of 2+ years of mechanical repair experience (Laundry equipment preferred but not required)
  • Working knowledge of electrical testing tools and or other diagnostic/programing tools
  • Ability to read wiring diagrams and similar schematics for troubleshooting
  • Valid driver's license and clean driving record
  • Excellent English speaking skills
  • Exceptional customer service skills
  • Computer Skills Required (i.e. email, tablet, laptop, IPhone etc.)
  • Successful Candidates

    You should be adaptable, self-motivated, have exceptional customers service skills, and a willingness to participate. The people who thrive at Washburn Machinery love and take pride in their work and enjoy finding efficient ways to helping our customers succeed.

    Job Benefits

  • Competitive salary, commensurate with experience, and room for growth for employees who excel
  • Simple IRA with employer matching
  • Medical Insurance
  • Paid Holidays Off
  • Paid Time Off
  • Sick Pay
  • Job Type: Full-time

    Pay: $25.00 - $30.00 per hour


  • mechanical repair: 2+ years (Required)
  • Work Location:

  • Illinois, Northwest Indiana, and Central & Southern Wisconsin

How to Apply

email resume to: [email protected]