Operations

How to Handle a Tax Audit

Howard Scott |

PEMBROKE, Mass. — You open a letter from the IRS: You are being audited....

Is Experience Interfering with Greater Success?

Diana Vollmer |

SAN FRANCISCO — Often, your biggest asset can also be your biggest...

The Structuring of Dry Cleaning Pricing

Sidney Chelsky |

TORONTO — There are dry cleaners that are confused about what to charge...

It’s the Holiday Season — Are You Ready for Party Clothes?

Martin L. Young Jr. |

CONCORD, N.C. — In order to honor reader requests and continue a...

Four Fall Styles That Could Be Problematic for Dry Cleaners — Part 4: Oversized

Ian P. Murphy |

CHICAGO — The fall 2012 couture and ready-to-wear shows in Milan, New...

Four Fall Styles That Could Be Problematic for Dry Cleaners — Part 3: Baroque

Ian P. Murphy |

CHICAGO — The fall 2012 couture and ready-to-wear shows in Milan, New...

Four Fall Styles That Could Be Problematic for Dry Cleaners — Part 2: Fur

Ian P. Murphy |

CHICAGO — The fall 2012 couture and ready-to-wear shows in Milan, New...

Four Fall Styles That Could Be Problematic for Dry Cleaners — Part 1: Patterned

Ian P. Murphy |

CHICAGO — The fall 2012 couture and ready-to-wear shows in Milan, New...

Pre-Spotting Step Toward Better Cleaning

Martin L. Young Jr. |

CONCORD, N.C. — Many owners believe that pre-spotting is totally...

Obamacare: What Healthcare Reform Means to Your Dry Cleaning Business

Phillip M. Perry |

NEW YORK CITY — It’s the nation’s most comprehensive health insurance...

What Dry Cleaners Are Doing to Thrive Today

Bruce Beggs |

LONG BEACH, Calif. — Mary Scalco, CEO of the Drycleaning & Laundry...

Family Matters: Solving the Toughest Family Business Problems

Phillip M. Perry |

NEW YORK — Family businesses enjoy many advantages: a shared joy of...

Calculating True Net Worth

William J. (Bill) Lynott |

CHICAGO — As the old saying goes, “knowledge is power.” Arguably nowhere...

Making Best Use of Your Time

Howard Scott |

PEMBROKE, Mass. — Time—how do you manage it? Seems like a pretty basic...

Positioning Yourself for Luxury Item Care

Diana Vollmer |

SAN FRANCISCO — During visits to couture cleaners in large cities, it is...

Balancing New Illinois Perc Law and Small Business

Dr. John Spomar Jr., DBA, CED |

DOLTON, Ill. — Illinois is once again a leader in making it more...

What’s the View from the Other Side of the Counter?

Carolyn B. Nankervis |

APPLETON, Wis. — When my husband and I bought our house, the kitchen had...

Brush Up on the Basics

Martin L. Young Jr. |

CONCORD, N.C. — I have found that it is worthwhile to review the spotting...

Succession Planning: When It’s Time to Pass the Baton (Part 2)

Mark E. Battersby |

ARDMORE, Pa. — Sooner or later, every dry cleaner thinks about retirement...

Succession Planning: When It’s Time to Pass the Baton (Part 1)

Mark E. Battersby |

ARDMORE, Pa. — Sooner or later, every dry cleaner thinks about retirement...

Don’t Hesitate to Fire ‘Bad-Mouthers’

Howard Scott |

PEMBROKE, Mass. — This actually happened to a dry cleaner friend of mine...

No Magic Bullet for Making Sound Investments

William J. (Bill) Lynott |

CHICAGO — There was a time not so long ago when decision-making for...

Maximizing Your Dry Cleaner’s Value (For a Sale or For Yourself), Part 2

Diana Vollmer |

SAN FRANCISCO — Owners often ask how to prepare their dry cleaning...

Maximizing Your Dry Cleaner’s Value (For a Sale or For Yourself), Part 1

Diana Vollmer |

SAN FRANCISCO — Owners often ask how to prepare their dry cleaning...

Filing an Insurance Claim

Adam Weber |

RONKONKOMA, N.Y. — Ever wonder what it would be like to sell something...

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