Operations

How Do I Handle A Red Wine Stain?

Alan Spielvogel |

Q: What's the best procedure for handling red wine spillage on cotton...

Innovation in The Information Age

The “winners” in business are the companies that first recognize and...

Make A Template for Quality Finishing

Howard Scott |

Finishing in drycleaning is not given enough attention. Coming at the...

Organized Cleaning?

Dr. Woodruff Imberman, Ph.D. |

EVANSTON, Ill. — Legislation is now being introduced to change the rules...

Put Your Business on Autopilot

Howard Scott |

Dave Davenport, a former drycleaner with a 25-employee operation, once...

The Secrets of Basic Spotting

Everett Childers |

Disgusting-looking stuff that gets on people’s clothing falls into one...

As A Petroleum User, What Should I Do with These Cartridges?

Alan Spielvogel |

Q: Our process has used petroleum solvent since 1946. Twenty-five years...

Coping with A Family Disaster

Howard Scott |

The parents of Seung-Hui Cho worked as drycleaners. Seung-Hui Cho is the...

Making Time for Everything at Clean '07

Diana Vollmer |

It’s billed as the biggest show in the United States for launderers and...

Caring for Old Glory

Norm Oehlke |

Memorial Day and Flag Day are coming up, meaning that Old Glory will be...

Measuring Your Marketing Efforts

Deborah Rechnitz, CMA, CMC |

As you know, marketing is not a pure science. It involves the interplay...

Why Do Shirts Discolor?

Alan Spielvogel |

Q: Plants have received a number of complaints concerning cotton and...

In Search of An Industry Standard

Everett Childers |

I recently received a letter from a third-generation, 30-year veteran of...

Handling Shrinkage Complaints

Norm Oehlke |

One of the most complex problems for the drycleaner is handling a...

Reassure Customers for Repeat Business

Whenever people try anything new, they want assurances that they made...

Ask Permission, Get Customer Loyalty

There’s a new trend in marketing that’s gaining favor and uses name and...

Tax Tips: Nine Questions to Ask Your Accountant Now

Howard Scott |

Many drycleaners see accountants as scorekeepers who produce reports...

How to Toast a Tannin Stain

Norm Oehlke |

The term “tannin” covers a broad range of stains originating from fruit...

K.O. Oxidized Oil Stains with KOH

Norm Oehlke |

Most yellow or yellow/brown stains that reach the spotter originate from...

Using Amyl Acetate

Norm Oehlke |

Using Amyl Acetate

Ian P. Murphy |

Amyl acetate is a dry-side agent that is much more aggressive in certain...

Using Amyl Acetate

Norm Oehlke |

Amyl acetate is a dry-side agent that is much more aggressive in certain...

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