Operations

What's the Difference Between Starch and Sizing?

Alan Spielvogel |

Q: What’s the difference between starch and sizing? Can spray starch be...

Practice Your Regluing Technique

Tom Lucenta |

Using a syringe to reglue sewn cuffs and hems eliminates the need to...

Cleaning the Latest Fashions Safely

Everett Childers |

When one thinks of haute couture, one thinks of the emaciated models who...

Make Stains Vanish without a Trace

Martin L. Young Jr. |

Exceeding customer expectations is about taking the time to do things...

Wise Investors Stray from the Herd

William J. (Bill) Lynott |

When it comes to investing money, human nature likes to play tricks on...

Resisting a Financial Panic

Howard Scott |

Since the end of summer, times have been getting tough. It seems like...

Weeding Out the Bad Seeds

Dr. John Spomar Jr., DBA, CED |

Employees are like weeds. They’re usually “green” when I hire them, and...

The Bailout’s Breaks: Wall Street Rescue Provides Tax Credits, Deductions (Part 2 of 2)

Mark E. Battersby |

The Emergency Economic Stabilization Act of 2008 (EESA) is designed to...

The Bailout’s Breaks: Wall Street Rescue Provides Tax Credits, Deductions (Part 1 of 2)

Mark E. Battersby |

Talk about last-minute changes to the tax code! The primary purpose of...

How Can I Stretch and Soften a Sweater with Felted Yarns?

Alan Spielvogel |

Q: How do I stretch out and soften a sweater vest that has “tightened up...

Three Predictions for 2009

William J. (Bill) Lynott |

As I write this, the financial world is in turmoil. Consumer confidence...

Prepare for Tax Time Early

Howard Scott |

Most drycleaners take their paperwork to their accountant just before...

Give Thanks for Holiday Stains

Martin L. Young Jr. |

I’ve always said that if people could hit their mouths, I would go broke...

Selling Out at a Market Low

Tom Grant |

“The world has changed, and not for the better.”–Tom Brokaw, Oct. 7,...

The Environmental Side of the Sale

Kenney Slatten |

It is beyond comprehension why anyone would consider buying or selling a...

How Can I Protect Ties in Cleaning?

Alan Spielvogel |

Q: Are there any tips for cleaning ties? They always seem to shift...

Not Your Father's Customers

Diana Vollmer |

There’s been a lot of talk about change lately — especially among the...

State of the Solutions: A Look at Perc’s Alternatives

Ian P. Murphy |

CHICAGO — As perc is slowly phased out of lawful use, the industry’s...

Making an Investment in Bonds

William J. (Bill) Lynott |

Whether your portfolio is large or small, you must put your money...

Cut Costs with a Four-Day Workweek

Howard Scott |

Is business down? Are expenses piling up and cash reserves low? Is your...

Back-to-School Time for the Drycleaning Industry

Everett Childers |

At the Red Dog Saloon in Juneau, Alaska, there’s a sign that brings a...

The Real-World Science of Spotting

Martin L. Young Jr. |

I’m amazed at the reaction of some “cleaners” when they first realize...

Get ‘Green’ to Make More Green

Dr. John Spomar Jr., DBA, CED |

Now that the kids are back in school, it’s worth reminding drycleaners...

What's the Proper Procedure for Removing 'Combination' Stains?

Alan Spielvogel |

Q: I recently installed a hydrocarbon drycleaning machine after using...

Upgrade to New Profits

It seems to me that 95% of cleaners use only about 5% of their counter...

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