Management Files

Designing And Redesigning A Plant

Diana Vollmer |

CHICAGO — We’re all under pressure to save money today. You’ve been...

Develop A Second-in-Command

Howard Scott |

CHICAGO — You run a small shop with several experienced employees....

Could The Unions Still Clean Up? (Part 2 of 2)

Dr. Woodruff Imberman, Ph.D. |

CHICAGO — Executives of large drycleaning and laundry operations are...

Could The Unions Still Clean Up? (Part 1 of 2)

Dr. Woodruff Imberman, Ph.D. |

CHICAGO — Executives of large drycleaning and laundry operations are...

Cell Phones Can Sell Safety Short

Dr. John Spomar Jr., DBA, CED |

CHICAGO — The telephone is essential to any business. We have an...

A Show of Strength

Howard Scott |

CHICAGO — Visiting a drycleaning plant recently, I witnessed the...

Be Prepared to Shift Priorities

Diana Vollmer |

CHICAGO — A drycleaner’s priorities often seem to be in a constant state...

Moving Forward with A New Plan

Ian P. Murphy |

CHICAGO — Sometimes we revel in the failures of others. We say things...

Good News Travels Fast

Diana Vollmer |

CHICAGO — Enough from the national press! If someone dies, they cover it...

Collect Every Penny You’re Owed

Howard Scott |

CHICAGO — Drycleaning is usually a cash business. But if you offer...

Good Business Is Good Business

Rick Siegel |

CHICAGO — I like business. I’ve spent most of my adult life helping grow...

Keeping The Workplace Safe, Part 2

Dr. John Spomar Jr., DBA, CED |

CHICAGO — In all my years in business, I’ve only fired one person....

Keeping The Workplace Safe, Part 1

Dr. John Spomar Jr., DBA, CED |

CHICAGO — Workplace violence is far too common; it seems like there’s a...

Percentiles And Profits

Everett Childers |

A textile-cleaning company is no different from any other business, but...

When Cost Cuts Go Too Deep

Diana Vollmer |

CHICAGO — When times are tough, we cut back. We cut everywhere we can....

Making The Case for Reusable Bags

Rick Siegel |

At the opening-night party of the recent Southwestern Drycleaners...

Saving Face at The Front Counter

Howard Scott |

CHICAGO — Your store’s front counter is its primary point of customer...

Working with Generation Y

Diana Vollmer |

CHICAGO — I often hear complaints about young people in their 20s being...

The Passion of The Drycleaner

Diana Vollmer |

Running a business takes a lot of time and effort, not to mention money...

What's Your Shade of Green?

Diana Vollmer |

It's great to be "green." It sounds good; it looks good; it feels good....

Use Tax Time to Take Stock

Howard Scott |

Tax season is here, and what are you going to do about it? “Don’t bug me...

Consider Big Decisions Carefully

Diana Vollmer |

Every day, you make decisions about your business. The most frequent are...

Phase-Out Strategies (Part 2 of 2)

Lloyd Manning |

Many plant owners are starting to plan for retirement, or at least...

Phase-Out Strategies (Part 1 of 2)

Lloyd Manning |

Many plant owners are starting to plan for retirement, or at least...

All Business Is Local

Diana Vollmer |

How well do you know your community? The knowledge is invaluable to a...

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