Management Files

Developing Leadership in Your Drycleaning Business (Conclusion)

Diana Vollmer |

SAN FRANCISCO — As the owner of a professional fabricare business, making...

Developing Leadership in Your Drycleaning Business (Part 1)

Diana Vollmer |

SAN FRANCISCO — As the owner of a professional fabricare business, making...

Part-Time Workers, Full-Time Challenge (Conclusion)

Phillip M. Perry |

NEW YORK — Gone are the days when business owners looked upon part-time...

Part-Time Workers, Full-Time Challenge (Part 1)

Phillip M. Perry |

NEW YORK — Gone are the days when business owners looked upon part-time...

Changes in Repair-or-Replace Tax Rules (Conclusion)

Mark E. Battersby |

ARDMORE, Pa. — Since the inception of the Internal Revenue Code, the IRS...

Market Positioning: Winning the Battle for Your Customer’s Mind (Conclusion)

Diana Vollmer |

SAN FRANCISCO — Positioning one’s drycleaning business in the marketplace...

Changes in Repair-or-Replace Tax Rules (Part 1)

Mark E. Battersby |

ARDMORE, Pa. — Since the inception of the Internal Revenue Code, the IRS...

Market Positioning: Winning the Battle for Your Customer’s Mind (Part 1)

Diana Vollmer |

SAN FRANCISCO — Positioning one’s drycleaning business in the marketplace...

Ten Things Your Lawyer May Not Tell You

Fred S. Steingold |

ANN ARBOR, Mich. — During the course of running your drycleaning business...

Note to Dry Cleaners: Keep Track, Stay Profitable

Howard Scott |

PEMBROKE, Mass. — You’re in business for the long haul, probably. Ten, 20...

Recognize Value of Drycleaning Regulars, Non-Regulars

Carolyn B. Nankervis |

APPLETON, Wis. — Every year in December, we mail all of our clients a half...

The Magic in Your POS System (Conclusion)

Diana Vollmer |

SAN FRANCISCO — POS (point of sale) systems provide many valuable benefits...

The Magic in Your POS System (Part 1)

Diana Vollmer |

SAN FRANCISCO — POS (point of sale) systems provide many valuable benefits...

Protecting Customer Data (Conclusion)

Phillip M. Perry |

NEW YORK — Credit cards: What would today’s retailer do without them? If...

Point of Sale Point of View (Conclusion)

Bruce Beggs |

CHICAGO — Today’s point of sale systems marketed to dry cleaners are...

Protecting Customer Data (Part 1)

Phillip M. Perry |

NEW YORK — Credit cards: What would today’s retailer do without them? If...

Point of Sale Point of View (Part 2)

Bruce Beggs |

CHICAGO — Today’s point of sale systems marketed to dry cleaners are...

Point of Sale Point of View (Part 1)

Bruce Beggs |

CHICAGO — Today’s point of sale systems marketed to dry cleaners are...

Score High with Drycleaning Customers Through Teamwork

Howard Scott |

PEMBROKE, Mass. — The other day, I stopped at a drop store to see a sign...

Set Investing Odds in Your Favor

William J. (Bill) Lynott |

CHICAGO — There is, of course, no magic formula for investing in the stock...

Do You Need a New Drycleaning Plant?

Diana Vollmer |

SAN FRANCISCO — The annual American Drycleaner Plant Design Awards always...

Notes From the Edge (of the Counter)

Carolyn B. Nankervis |

APPLETON, Wis. — I like to start each of my columns with a pithy saying....

When the Taxman Comes (Conclusion)

Howard Scott |

PEMBROKE, Mass. — Most dry cleaners wonder if they are paying too much in...

When the Taxman Comes (Part 1)

Howard Scott |

PEMBROKE, Mass. — Most dry cleaners wonder if they are paying too much in...

Disaster Recovery: What to Do When Bad Things Happen (Conclusion)

Phillip M. Perry |

NEW YORK — An industrial plant explodes in Texas. A tornado ravages...

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