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Content about Illinois

March 26, 2013

EVANSTON, Ill. — Teaching Latino supervisors how to improve performance in face of customer demands

EVANSTON, Ill. — I once wrote an article titled Training Foreign-Born Hispanics for Supervisory Jobs in the Dry Cleaning Industry due to the need to teach the growing numbers of Latino first-level supervisors how to improve performance in the face of customer demands for high-quality cleaning and next-day service, all at competitive prices.

The article explained how dry cleaners could boost productivity and speed turnaround times by training Hispanic supervisors to adapt the traditional authoritarian Latino leadership style to a U.S. “best practices” mode of supervision. I also discussed the five key elements needed for effective training of Hispanic supervisors.

Here are those elements, and the results of the training from six dry cleaners using this approach. Each had four to seven drop-off stores, for customer convenience, feeding their garments to a single central plant.

March 18, 2013

CHICAGO — First plant is 2,000-square-foot end cap in Mokena, Ill., shopping center

CHICAGO — Martinizing Dry Cleaning franchise reports the opening of the first of five stores planned in the south and southwest Chicago suburbs.

New franchisee Vince Aversano was awarded the five-store exclusive development rights to the south-southwest suburbs of Chicago, which include the Illinois villages of Frankfort, Mokena, Orland Park, New Lenox, Tinley Park, Joliet, Palos Heights, Oak Forest, and Romeoville.

Aversano’s plant is a 2,000-square-feet (with another 500 square feet of “flex-space”) end cap located in the Mokena Towne Square shopping center. The dry cleaning/shirt laundry features a Union GreenEarth™ 60-pound dry cleaning machine, a full lineup of Unipress™ dry cleaning and shirt pressing equipment, and a Wascomat wetclean-capable washer and dryer. His point-of-sale device is powered by CleanSuite™.

Prior to becoming a Martinizing franchisee, Aversano was the head of communications at Rotary International. “Working for Rotary gave me the chance to meet a lot of business leaders who work tirelessly to make their communities better,” he says.

February 25, 2013

BROWNSBURG, Ind. — He oversaw the commercial laundry and dry cleaning equipment distributor’s Indiana division

BROWNSBURG, Ind. — William W. “Bill” Haiges, the co-owner and operator of commercial laundry and dry cleaning equipment distributor Haiges Machinery Inc., died Feb. 17 at the age of 66. Haiges oversaw the Indiana division of the company, which is headquartered in Huntley, Ill.

He was a 1964 graduate of Dundee (Ill.) Community High School and served in the U.S. Air Force during the Vietnam War.

Surviving him are his wife, Victoria; four children, Kimberly Haiges-Navarro, Darrin Haiges, Brian Haiges and Timothy Haiges; four stepchildren; and nine grandchildren. Other survivors include his former wife and the mother of his children, Diane Haiges; and two brothers, Robert Haiges and Lee Haiges.

Funeral services were held Saturday in West Dundee, Ill., followed by burial with military honors in East Dundee.

Memorials may be made to The Animal House Shelter, 13005 Ernesti Rd., Huntley, IL 60142.

To leave an online condolence, visit the Miller Funeral Home’s website.

November 21, 2012

ELK GROVE VILLAGE, Ill. — Centenarian most impressed with automation advances and changes brought about by computers

ELK GROVE VILLAGE, Ill. — Ruth Jones, owner of Foster-Stephens Inc., which produces storage solutions to preserve and protect wedding gowns and other family treasures, celebrated her 100th birthday this August.

She is the widow of founder Elmer “Bill” Jones, and was active in the company from the early 1970s until the mid-1990s. She began running the company when her husband died in 1983. The couple’s daughter, Nancy, took over day-to-day duties at Foster-Stephens in the mid-’90s.

Ruth Jones remains chairman of the board and retains an active interest in the company. She also remains active in her community through bridge, church, and book clubs.

Asked to reflect on the industry changes that she’s seen over the years, she says she has been most impressed with the automation advances and the changes that computers have brought about, both in business and at home.

She has watched Foster-Stephens transform from a company that mainly produced posters and other sorts of advertising for dry cleaners to one that now focuses on the preservation of wedding gowns and other textiles.

October 31, 2012

CHICAGO — The West joins the Northeast in posting third-quarter sales gains

CHICAGO – The Northeast was the lone bright spot for September dry cleaning sales, posting a 1.8% gain compared to sales recorded in September 2011, according to the latest AmericanDrycleaner.com StatShot survey.

In comparing September 2012 sales to September 2011, the West saw a 0.1% decrease and the South a 3.9% decline. The Midwest was hit the hardest, with sales down 7.0% from a year earlier.

“After 10 months of year-over-year increases, the bottom seemed to fall out starting in July 2012,” reports an operator from Illinois. “August saw a slight increase, then September was way off. Still can’t get any traction or consistency in sales.”

“September was a rough month, with five Saturdays and five Sundays in one month,” says another operator from the Midwest. “We should see the rebound in October.”

The West joined the Northeast in posting better third-quarter sales compared to a year ago. Both regions posted 2.0% increases in the July-September period. Third-quarter sales were down 2.0% in the South and down 2.4% in the Midwest compared to 2011 business.

October 23, 2012

DOLTON, Ill. — New state law blurs dry cleaner focus on providing good service: Spomar

DOLTON, Ill. — Illinois is once again a leader in making it more difficult to own and operate a small business.

A new state law will require all new dry cleaning machines, beginning in 2013, to have “primary and secondary” control systems to reduce the concentration of perchloroethylene (perc), and to have sealed containment structures to contain leaks or spill by 2014.

This is really not an imposition, because a business owner knows in advance what is required for a new unit. As third-generation units die out, they cannot be replaced. Only fourth- and fifth-generation units are allowed on end date, but a review will be allowed.

A tougher safety measure on the use of perc requires dry cleaners to utilize “best management practices” while using the solvent. When a dry cleaning facility is operating dry cleaning machines, it will be required to have at least one person present who is trained and certified. The Illinois Drycleaner Environmental Response Trust Fund Council must approve the training. Proof of training must be available at each plant, and a refresher course must be taken every four years.

September 5, 2012

CHICAGO — New law mandates improved control/containment, better training, more comprehensive reporting

CHICAGO — Illinois Gov. Pat Quinn has signed a new law to impose tougher safety measures on the use of perchloroethylene (perc) by the state’s dry cleaners. House Bill 4526 requires Illinois dry cleaners to utilize “best management practices” while using the solvent.

The legislation includes improved control and containment systems, better training, and more comprehensive reporting, the governor’s office says.

The law will require all new dry cleaning machines operating in Illinois, beginning in 2013, to have “primary and secondary” control systems to reduce the concentration of perc, and to have sealed containment structures to contain leaks or spills by 2014.

“If improperly handled, dry cleaning solvents can seep into our groundwater and skies, and pose a threat to workers,” Quinn says. “This new law will help protect our drinking water, and we salute the dry cleaning industry — and especially the Korean American Drycleaners Association — for partnering with environmental advocates to get this done.”

August 30, 2012

CHICAGO — Non-manufacturing sector shows growth for 31st consecutive month

CHICAGO — THE LATEST BEIGE BOOK REPORT, compiled by the Board of Governors of the Federal Reserve System with data from the 12 Federal Reserve Districts, shows that the U.S. economy continued to expand slightly in June and early July. Eleven districts noted expanding economic activity.

Early August brought news that the current administration had awarded $9 million in the multi-agency Rural Jobs and Innovation Accelerator Challenge. The program is designed to spur job and economic growth in rural regions. Economic development partnerships and initiatives in a dozen states—Alaska, Arkansas, Connecticut, Illinois, Kansas, Louisiana, Mississippi, New Hampshire, North Carolina, South Carolina, Virginia and West Virginia—will receive awards. Last year’s winners generated millions in matching funds, and their projects are expected to create thousands of new jobs and hundreds of new businesses, according to the U.S. Department of Commerce.

August 20, 2012

DOLTON, Ill. — State of Illinois notice gives UST facilities three weeks to fulfill training requirements

DOLTON, Ill. — During the second week of July, I received a notice from the Office of the Illinois State Fire Marshal (OSFM) that stated all underground storage tank facilities were required to fulfill training requirements. The news to me was the date by which we were to comply—we had three weeks. I quickly faxed the memo over to the safety and compliance company we retain and asked their representatives to find out where and how we could complete the necessary training course.

We still have underground storage tanks for our solvents. The tanks were installed during our removal of older tanks in a previous cleanup requirement several years ago. Businesses greatly impacted by the new mandate are gasoline stations.

June 28, 2012

DOLTON, Ill. — Recollections of relocating from Chicago to the south suburbs

DOLTON, Ill. — I am now celebrating 50 years working full-time in the dry cleaning business. Just after I graduated from high school in 1962, my dad needed help. I worked a 40-hour week while attending Chicago Teachers College in the business department. After graduating from CTC in 1965 on a trimester plan, I started taking night courses at Roosevelt University; I graduated with a master’s degree in accounting in 1967.

I was married in August 1966, and our daughter was born in October 1967. The family business paid three times that of a first-year high school teacher. I chose the dry cleaning business to support my family. It took several years of taking classes part-time but I completed my doctor of business administration degree in 1984. The basics are the same today but the tools are fantastic.

A plan began to develop to expand our business, but it was impossible to do that at our location in Chicago because we were located in two connected buildings in the middle of a city block. Father, I and a contractor buddy of his found a location just outside of Chicago, in Dolton, Ill.

May 29, 2012

DOLTON, Ill. — OSHA changing Hazard Communication standard to align with UN system

DOLTON, Ill. — There are two regulatory changes that have come to my attention. One is not so bad other than the fee increase, and the other is rather alarming. A bigger government and more control over our personal life and business is the purpose of it all. And we are going to pay more.

Washington and the states get around the unpopular votes for raising taxes and, of course, their respective re-elections by regulating us and telling the public that our business is making us sick and killing people. The safest way to increase their revenue is to regulate us. 

In Illinois, we now have another program that will eventually cost the taxpayers more money. Oh, I forgot, that is why they are raising the cost of the permits. The plan is to increase permit fees and reduce the cost to run the program.

May 24, 2012

WOODSTOCK, Ill. — Equipment maker gets new digs, new employees

WOODSTOCK, Ill. — Firbimatic, a manufacturer of dry cleaning machines, has relocated its U.S. corporate office to 13802 Washington St., Suite A, Woodstock, IL 60098. Its toll-free number—800-220-0630—and website—firbimaticusa.com—are unchanged.

The company announced two new hires: Rod McLemore as sales manager and Jon Pierce as parts manager.

McLemore brings with him extensive knowledge acquired through management/ownership of a large drycleaning chain in Texas, and many years working with various equipment manufacturers.

Pierce comes from the IT field with extensive knowledge in computers and web design, Firbimatic says. His responsibilities include effective inventory management and ensuring that Firbimatic provides the highest levels of customer service, according to the company.

April 19, 2012

DOLTON, Ill. — Workplace violence policy can protect employees and employer

DOLTON, Ill. — Property rights and gun rights are in an intensifying conflict over whether employers can prohibit employees from having guns on company property, according to a recent National Federation of Independent Business (NFIB) magazine article. The conundrum is what business owners should do, regardless of which side of the fence they sit upon concerning firearms.

Having a workplace violence policy can protect employers against legal action. You and your business must have written proof that you’ve taken steps to keep employees safe. I’m not a legal expert but I do watch out for firearms legislation that may affect me now or in the future; I do not want my firearms banned or confiscated because of some technical infraction.

March 29, 2012

LAUREL, Md. — DLI's On the Road program's next stop is in

LAUREL, Md. — A five-day Introduction to Drycleaning course, sponsored by the Drycleaning and Laundry Institute’s (DLI) School of Drycleaning Technology, will make a stop in Chicago April 30 through May 4.

Known as DLI On the Road, the course offers the opportunity to locals to train without expensive airfares, hotel accommodations, or time away from family to learn the basics of the drycleaning business.

The class, co-sponsored by the Illinois Professional Drycleaners & Launderers, will be held in the northwest Chicago suburbs. Sessions at Haiges Machinery in Huntley, Ill., and at Vogue Cleaners in Crystal Lake, Ill., are planned. Registration closes April 6.

The drycleaning course provides a solid foundation for the profession and is ideal for newcomers to the industry, DLI says. Some of the basics covered include sorting loads for dry cleaning; cleaning garments, including silk and satin; operating a drycleaning machine; removing stains, including coffee, ink and grease; pressing pants, coats and skirts; and using tensioning equipment to improve finishing quality.

February 8, 2012

Drycleaning & Laundry Institute On the Road, Introduction to Drycleaning course, to be held in Chicago. Call 800-638-2627 for more information.

January 18, 2012

LONG GROVE, Ill. — Family-owned Zengeler Cleaners chose to build its new state-of-the-art plant, measuring 3,000 square feet, in a new retail development northwest of Chicago. President Tom Zengeler was drawn to the area by favorable demographics and the high-end nature of the shopping center.

A Union dry cleaning machine and Chiller Mfg. chiller, plus a Forenta spotting board, are in place in the cleaning room, which is sized for two cleaning machines and two chillers. Finishing includes a pants station and two utility stations, all featuring Unipress and Forenta machines.

The wash line features UniMac washers and a dryer, and the shirt laundry utilizes Unipress and Forenta equipment. Boiler room equipment is by Fulton, NATCO, Rema and Ingersoll Rand.

The plant is fully automated through SPOT software and Metalprogetti’s 24-hour kiosk service, assembly conveyor, automatic bagger and storage conveyor.

December 14, 2011

EVANSTON, Ill. — As we predicted here several months ago (Could The Unions Still Clean Up?), the National Labor Relations Board (NLRB) is continuing its pro-union agenda with the same thunder as a battleship blasting a broadside.

On June 21, the NLRB published the proposed changes it wants in rules governing union representation elections. When adopted, these rules will make the jobs of union organizers easier by handcuffing management and fast-tracking representation elections in which a company’s employees vote whether or not they wish to unionize.

Following the defeat in Congress of the Employee Free Choice Act, which would have allowed “card check unionization” and eliminated nearly all representation elections, union leaders are trying a different way to reach their easy organizing goals. They know “if you can’t legislate, regulate.” And the NLRB regulates labor relations in America.

December 12, 2011

EVANSTON, Ill. — As we predicted here several months ago (Could The Unions Still Clean Up?), the National Labor Relations Board (NLRB) is continuing its pro-union agenda with the same thunder as a battleship blasting a broadside.

On June 21, the NLRB published the proposed changes it wants in rules governing union representation elections. When adopted, these rules will make the jobs of union organizers easier by handcuffing management and fast-tracking representation elections in which a company’s employees vote whether or not they wish to unionize.

Following the defeat in Congress of the Employee Free Choice Act, which would have allowed “card check unionization” and eliminated nearly all representation elections, union leaders are trying a different way to reach their easy organizing goals. They know “if you can’t legislate, regulate.” And the NLRB regulates labor relations in America.

October 25, 2011

CHICAGO — When it comes to investing your money, there’s more than enough pessimism to go around, and nowhere is it easier to find than in today’s municipal bond market. Many state and local municipalities are facing the toughest budget problems they have ever seen. California, Illinois and New Jersey are among the states wrestling with money woes. Major cities such as Philadelphia, Atlanta, and Columbus, Ohio, are on a long list of municipalities looking at major tax increases and/or cutting of services and personnel as a last resort for rising above an enveloping debt crisis.

Marilyn Cohen, president and CEO of Envision Capital Management, describes the current bond market as “the biggest slow-motion train wreck I've ever seen.”

September 7, 2011

EVANSTON, Ill. — By focusing on the cultural values of their growing foreign-born Latino workforce, drycleaning plants and laundries can boost productivity, lower per-unit costs and better meet ever-stiffer customer demands.

Most drycleaners have tried to motivate their workers for better productivity—with varying degrees of success. Those with mainly Mexican or Spanish-speaking workers find “gainsharing” gives them more productive employees and a greater competitive advantage. Why? Latin cultural traditions meld closely with gainsharing values.

GAINSHARING DIFFERS FROM PROFIT SHARING AND 401(K)

Gainsharing avoids the drawbacks of profit sharing and 401(k)-based retirement plans for several reasons:

September 6, 2011

EVANSTON, Ill. — By focusing on the cultural values of their growing foreign-born Latino workforce, drycleaning plants and laundries can boost productivity, lower per-unit costs and better meet ever-stiffer customer demands.

Most drycleaners have tried to motivate their workers for better productivity—with varying degrees of success. Those with mainly Mexican or Spanish-speaking workers find “gainsharing” gives them more productive employees and a greater competitive advantage. Why? Latin cultural traditions meld closely with gainsharing values.

WHAT IS GAINSHARING?

Gainsharing is a group pay-for-performance program. Worker performance is quantified and given a dollar value. When workers top a threshold pre-set by management, they can earn a bonus. Employees receive half the value of their better performance, and the company, the other half.

August 4, 2011

NAPERVILLE, Ill. — The Ninth Circuit Court of Appeals on July 27 upheld a lower court’s ruling that R.R. Street & Co. is not liable for contribution to perchlorethylene environmental cleanup costs under federal and California state laws, the company reports.

The Ninth Circuit held that equipment manufacturer Street’s was not liable as an “arranger of hazardous waste,” because it had not sold its product specifically for disposal of a hazardous substance.

In the 1980s, Team Enterprises, a large drycleaner in California’s central valley, disposed of contact wastewater containing perc by pouring it down the sewer drain. After finding perc in the soil, the California Regional Water Quality Control Board required cleanup.

Team consequently sued Street’s, along with other drycleaning equipment manufacturers and perc solvent producers, seeking financial contribution toward the cleanup. U.S. District Judge Lawrence J. O’Neill exonerated Street’s of any contribution liability in August 2010, and Team appealed the decision.

March 3, 2011

CHICAGO — Where would your business be without the Internet? Even if you never built a website, Google and Yelp! tell people where you are, what you do and how well you do it. With their smart phones and iPads, people no longer reach for the Yellow Pages. Time and technology have marched on.

Operators are embracing the social media to help communicate with customers and build brands.

CHICAGO — Where would your business be without the Internet? Even if you never built a website, Google and Yelp! tell people where you are, what you do and how well you do it. With their smart phones and iPads, people no longer reach for the Yellow Pages. Time and technology have marched on.

February 28, 2011

ELK GROVE VILLAGE, Ill. — Supplier Foster-Stephens Inc. will celebrate its 75th anniversary in the industry next week. Today, the widow and daughter of its founder, Bill Jones, operate the company.

Foster-Stephens started in 1936 when someone abandoned a set of printed drycleaning posters at Westlake Press in Chicago. A salesman there at the time, Elmer “Bill” Jones bought and resold the posters to area drycleaners—so successfully that he incorporated the company on March 11, 1936.